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APPENDIX B

IMPLEMENTATION RATING SCALES

 

EARLY HEAD START NATIONAL EVALUATION
EARLY CHILDHOOD DEVELOPMENT AND HEALTH SERVICES
IMPLEMENTATION RATING SCALEa
FALL 1997
Dimension 1 2 3 4 5
Frequency of child development services Little or no evidence that families receive child development and parent education services on a regular basis (at least monthly). Some families receive child development services and parent education on a regular basis. Most families receive child development services and parent education at least monthly. Almost all families receive child development services at least two times per month and parent education services at least monthly. Almost all families receive child development services at least three times per month and parent education services at least monthly.
Developmental assessments Little or no evidence that the program conducts or arranges for development assessments for children. Program staff conduct or arrange for developmental assessments for some children. Program staff conduct or arrange for periodic developmental assessment for most children.  When a disability is suspected, program staff refer the family to a Part C provider. Program staff conduct or arrange for periodic developmental assessments for almost all children.  When a disability is suspected, staff refer the family to a Part C provider and work closely with the provider to coordinate services for the family. Program staff conduct or arrange for periodic developmental assessments for almost all children.  When a disability is suspected, staff refer the family to a Part C provider and work closely with the provider to coordinate services that the family receives and to develop joint service plans when appropriate.
Health services Little or no evidence that the program assists families in accessing child health, dental, and mental health services and tracks well-child visits, immunizations, and treatment plans. Program staff help some families access child health, dental, and mental health services. Program staff ensure that all families have a medical home and have access to health, dental, and mental health services. Program staff ensure that all families have a medical home and have access to health, dental, and mental health services.  The program follows up to ensure that children receive needed services and immunizations. Program staff ensure that all families have a medical home and have access to health, dental, and mental health services.  The program follows up to ensure that children receive needed services and systematically tracks well-child visits, immunizations, and treatment plans for any identified conditions or illnesses.
Child care Little or no evidence that the program assists families who need child care in making child care arrangements. The program provides some assistance to families that need child care by providing some child care directly, providing referrals to child care providers, and/or helping families apply for child care subsidies. The program assists most families that need child care by providing child care directly, providing referrals to child care providers, and/or helping families find child care and apply for child care subsidies.  When the program refers families to other child care providers, staff monitor the quality of care provided. The program assists all families that need child care by providing child care directly, providing referrals to child care providers, and/or helping families find child care and apply for subsidies.  Program staff assess the quality of child care before making referrals and monitor quality regularly to ensure that all children receive quality child care that meets HS performance standards. The program assists all families that need child care by providing child care directly, providing referrals to child care providers, and/or helping families find child care and apply for subsidies.  Program staff assess the quality of child care before making referrals and monitor quality regularly to ensure that all children receive quality child care that meets HS performance standards.  If necessary, the program provides child care providers with the training and support they need to improve the quality of care that EHS children receive.
Parent involvement in child development services       Program staff involve parents in planning and providing child development services. Parents work as partners with program staff to plan and deliver child development services.
Individualization of services       Child development services are individualized according to the unique circumstances, background, and developmental progress of each child and family. Child development services are individualized according to the unique circumstances, background, and developmental progress of each child and family and are provided in a linguistically and culturally appropriate manner.
Group socializations       The program holds regular group socialization activities for families participating in home-based services. The program holds regular group socialization activities for families participating in home-based services, and at least half of families participate regularly.
aThe Early Childhood Development and Health Services Implementation Rate Scale was updated in 1999 to incorporate clarifications in program guidance from the Head Start Bureau between the fall 1997 and fall 1999 site visits. Although most items in the scale did not change, in a few instances the changes raised the “bar” for achieving full implementation. The revised scale will be presented in the forthcoming Pathways to Quality report.(back)

 

EARLY HEAD START NATIONAL EVALUATION
FAMILY PARTNERSHIPS IMPLEMENTATION RATING SCALEa
FALL 1997
Dimension 1 2 3 4 5
Individualized family partnership agreements Little or no evidence that the program systematically develops individualized family partnership agreements (IFPAs) with families and provides ongoing case management. The program has developed IFPAs with some families and provides some case management to connect families with the services they need. The program has developed IFPAs with most families, and most families meet with their case manager at least once a month.  IFPAs include goals, an assessment of strengths and needs, and timetables and strategies for achieving goals. The program has developed IFPAs with almost all families, and almost all families meet with their case manager at least once a month.  IFPAs include goals, an assessment of strengths and needs, and timetables and strategies for achieving goals.  Program staff review IFPAs regularly with families and update them as needed. The program systematically develops IFPAs with almost all families that include goals, an assessment of strengths and needs, and timetables and strategies for achieving goals.  Staff systematically learn about families' involvement in other programs and build upon these programs' plans whenever possible.  Staff also conduct joint planning with other service providers when appropriate.  All IFPAs are reviewed and updated regularly as needed.
Availability of services Few family development services are available from the program or sought in the community. Some family development services are available from the program or sought in the community. The program provides services directly, contracts with other service providers, or refers families to most of the services they need. The program provides services directly, contracts with other service providers, or refers families to most of the services they need.  Staff systematically follow up with families and service providers to ensure that families receive the services they need. The program provides services directly, contracts with other service providers, or refers families to most of the services they need.  Staff systematically follow up with families and service providers to ensure that families receive the services they need.  Staff also assess and monitor the quality of services families receive and work to make improvements when problems are identified.
Frequency of regular family development  services Few parents receive family development services. Some parents receive family development services. Most parents receive family development services. Most parents receive family development services on a regular basis. Almost all families receive family development services on a regular basis.
Parent involvement Few parents are involved in planning or carrying out program activities. Some parents are involved in planning or carrying out program activities, and the program provides some volunteer opportunities for parents. The program encourages families to become involved in planning or carrying out program activities, and many parents are involved in some capacity.  In addition to participation in policy groups, the program provides a variety of volunteer opportunities for parents. The program strongly encourages families to become involved in planning or carrying out program activities and provides multiple opportunities for involvement in policy groups and volunteer opportunities.   Most parents are involved in the program in some capacity. The program strongly encourages families to become involved in the program as decision makers, leaders, volunteers, and staff members.  The program provides many opportunities for involvement in planning or carrying out program activities and facilitates families' participation in meetings and other program events.  Almost all parents are involved in the program in some capacity.
Father initiatives       The program makes some effort to involve fathers in the program. The program actively works to involve fathers in the program.
aThe Family Partnerships Implementation Rate Scale was updated in 1999 to incorporate clarifications in program guidance from the Head Start Bureau between the fall 1997 and fall 1999 site visits. Although most items in the scale did not change, in a few instances the changes raised the “bar” for achieving full implementation. The revised scale will be presented in the forthcoming Pathways to Quality report.(back)

 

EARLY HEAD START NATIONAL EVALUATION
COMMUNITY PARTNERSHIPS IMPLEMENTATION RATING SCALE
FALL 1997
Dimension 1 2 3 4 5
Collaborative relationships The program has established few collaborative relationships with other service providers. The program has established some collaborative relationships with other service providers. The program has established many collaborative relationships with other service providers, and some of them are formalized through written agreements. The program has established many collaborative relationships with other service providers, and some of them are formalized through written agreements.   Program staff communicate regularly with other service providers to coordinate services for families. The program has established many collaborative relationships with other service providers, and some of them are formalized through written agreements.  Program staff communicate regularly with other service providers to coordinate services for families, and the program participates in at least one coordinating group of community service providers.
Advisory committees The program has not established a health advisory committee. The program has established a health advisory committee, but it does not meet regularly or is a preexisting advisory committee that does not focus on infants and toddlers. The program has established a health advisory committee that meets occasionally to discuss infant and toddler issues. The program has established a health advisory committee that meets regularly, involves other community health services providers, and discusses infant and toddler health issues. The program has established a health advisory committee that meets regularly, involves other community health services providers, and discusses infant and toddler health issues.  In addition, the program has established at least one other special advisory committee that focuses on infant and toddler issues.
Transition plans The program has not established procedures for facilitating the transition from EHS to HS or other preschool programs. The program has established procedures for facilitating the transition from EHS to HS or other preschool programs, but it has not followed them (for any children within six months of their third birthday). Although the program has established procedures for transition out of EHS and follows them (for any children within six months of their third birthday), the procedures address only the transition from EHS to HS and fail to address the needs of families that are not eligible for HS. The program has established procedures for facilitating the transition from EHS to HS or other preschool programs.  All children who are within six months of their third birthday have a transition plan in place. The program has established procedures for facilitating the transition from EHS to HS or other preschool programs.  All children who are within six months of their third birthday have a transition plan in place.  Parents are active participants in the transition planning process.

 

EARLY HEAD START NATIONAL EVALUATION
STAFF DEVELOPMENT IMPLEMENTATION RATING SCALE
FALL 1997
Dimension 1 2 3 4 5
Supervision Staff receive minimal supervision, support, and feedback on their performance. Most staff receive some supervision, support, and feedback on their performance. All staff receive some supervision, support, and feedback on their performance. All staff receive regular supervision, adequate support to sustain motivation and prevent burnout, and regular feedback on their performance. All staff receive intensive individual and group supervision, support to sustain motivation and prevent burnout, and regular feedback on their performance that is based in part on observation of service delivery.
Training Staff receive minimal training from the program. Most staff have participated in at least one training session in the past year. All staff have received training in the past year that is based on an assessment of their training needs. All staff have received training in multiple areas in the past year.  Training is provided according to a training plan that is based on an assessment of staff training needs. All staff have received training in multiple areas in the past year.  Training is provided according to a training plan that is based on an assessment of training needs.  The program's approach to training emphasizes relationship building and provides opportunities for practice, feedback, and reflection.
Turnover Staff turnover is very high. Staff turnover is high. Staff turnover is moderate. Staff turnover is low. Staff turnover is very low.
Compensation Staff salaries and benefits are very low. Staff salaries and benefits are low. Staff salaries and benefits are at the average level for similar staff in other programs. Staff salaries and benefits are above the average level for similar staff in other programs. Staff salaries and benefits are above the average level for similar staff in other programs.  Staff can access enhanced benefits such as tuition reimbursement, child care, or other "family-friendly"  benefits.
Morale Staff morale is very low. Staff morale is low. Staff morale is average. Staff morale is high. Staff morale is very high.

 

EARLY HEAD START NATIONAL EVALUATION
MANAGEMENT SYSTEMS IMPLEMENTATION RATING SCALEa
FALL 1997
Dimension 1 2 3 4 5
Policy Council There is little or no evidence of a parent Policy Council. A parent Policy Council has been established, but it does not meet regularly. A parent Policy Council has been established and meets regularly. A parent Policy Council has been established, meets regularly, and is involved in making decisions about the EHS program. A parent Policy Council has been established, meets regularly, and is actively involved in making decisions about many aspects of the EHS program.
Goals, objectives, and plans There is little or no evidence that the program has a plan for developing written goals, objectives, and plans for each service area. The program has a plan for developing written goals, objectives, and plans for each service area, but these plans have been only partially implemented. The program has developed goals, objectives, and plans for each service area.  However, some of the goals and plans need to be updated. The program has developed detailed goals, objectives, and plans for each service area.  These goals and plans have been updated in written form. The program has developed written goals, objectives, and plans for each service area.  All written goals and plans are detailed, thorough, and up-to-date, and were developed in consultation with the program's Policy Council, advisory committee(s), staff, parents, and other community members.
Self-assessment There is little or no evidence that the program has planned or conducted an annual self-assessment. The program has a plan for conducting an annual self-assessment, but it has not taken significant steps toward implementing the plan. The program has conducted a self-assessment in the past 12 months, but the self-assessment process needs to be formalized and documented in program records. The program has conducted a formal self-assessment in the past 12 months.  The results of the assessment have been documented in program records.  The program involved a broad range of staff,  parents, and community members in the self-assessment process. The program has conducted a formal self-assessment in the past 12 months.  The results of the assessment have been documented in program records.  The program involved a broad range of staff,  parents, and community members in the self-assessment process.  The results of the annual self-assessment have been used to make program improvements.
Community needs assessment There is little or no evidence of a community needs assessment. The program has a plan for conducting a community needs assessment. The program has conducted an assessment of community needs and resources, but the assessment was conducted more than three years ago. The program has conducted an assessment of community needs and resources.  This assessment has been updated in written form in the past three years. The program has developed an in-depth community needs assessment in the past three years.  The program's Policy Council, advisory committee(s), staff, parents, and other community members were involved in the assessment process.
aThe Management Systems Implementation Rating Scale was updated in 1999 to incorporate clarifications in program guidance from the Head Start Bureau between the fall 1997 and fall 1999 site visits. Although most items in the scale did not change, in a few instances the changes raised the “bar” for achieving full implementation. The revised scale will be presented in the forthcoming Pathways to Quality report.(back)


 

 

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