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Service Delivery and Institutional Linkages
Early Implementation Experiences of Employment Retention and Advancement Programs
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Title Page
Overview
List of Tables and Boxes
Acknowledgments
Executive Summary
Chapter
- Laying the Groundwork: What We Know About Retention and Advancement
- The Evaluation
- The Sites
2 Early Lessons from
ERA Program Implementation
- Participation and Engagement Strategies for Working Families
- Restructuring Assessment and Case Management Strategies
- Strengthening Retention and Advancement Services
- Program Management: Defining and Measuring Success
3 Institutional Structure
and Linkages in ERA Programs
- The Role of the Welfare Agency
- The Role of the Workforce Investment System
- The Role of Other Organizations
Appendices
- Descriptions of the ERA Programs
- ERA Program Marketing Materials
- ERA Program Interview Guides and Assessment Tools
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