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Service Delivery and Institutional Linkages

Early Implementation Experiences of Employment Retention and Advancement Programs

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Title Page
Overview
List of Tables and Boxes
Acknowledgments
Executive Summary

Chapter

1   Background and Introduction

  1. Laying the Groundwork: What We Know About Retention and Advancement
  2. The Evaluation
  3. The Sites

2   Early Lessons from ERA Program Implementation

  1. Participation and Engagement Strategies for Working Families
  2. Restructuring Assessment and Case Management Strategies
  3. Strengthening Retention and Advancement Services
  4. Program Management: Defining and Measuring Success

3   Institutional Structure and Linkages in ERA Programs

  1. The Role of the Welfare Agency
  2. The Role of the Workforce Investment System
  3. The Role of Other Organizations

Appendices

  1. Descriptions of the ERA Programs
  2. ERA Program Marketing Materials
  3. ERA Program Interview Guides and Assessment Tools

References



 

 

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