Delivering Employment Retention and Advancement Services: A Process Study of Iowa’s Post-Employment Pilot Program

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TITLE PAGE

ACKNOWLEDGMENTS

EXHIBITS

EXECUTIVE SUMMARY

1. INTRODUCTION TO POST-EMPLOYMENT SERVICES IN IOWA
1. The Post-Employment Pilot Program
2. The Study of Post-Employment Services
2. PEP RECRUITMENT AND PARTICIPATION
1. Referral and Recruitment Process
2. Program Engagement
3. Clinical Perspectives on Recruitment and Participation Decisions
4. Characteristics of Participants and Nonparticipants
3. PEP PROGRAM SERVICES
1. PEP Service Components
2. Participant Involvement in PEP
4. ASSESSMENT OF PEP SERVICES
1. Does PEP Increase the Services Available to Employed FIP Recipients?
2. Do PEP Services Address Common Barriers to Work Among Participants?
3. What are Client Perspectives on PEP Services?
5. PEP STAFFING STRUCTURES
1. Staffing Structures
2. Staff Capabilities
6. A FRAMEWORK FOR CONTINUING RETENTION AND ADVANCEMENT SERVICES IN IOWA
1. Systems: How to Create a Cohesive Program and Define its Place Among Existing Services?
2. Targeting: Who Should Be Served?
3. Timing: When Should Services Begin and End?
4. Services: What Services Help Keep People Employed and Move them on to Better Jobs?

REFERENCES

APPENDICES

APPENDIX I: POST-EMPLOYMENT PILOT (PEP) GUIDELINES

APPENDIX II: PEP RECRUITMENT MATERIALS

APPENDIX III: PEP SITES’ POST-EMPLOYMENT PLANS