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Annual ORR Reports to Congress - 2004: Appendix C

Published: May 27, 2014

Appendix C

Resettlement Agency Reports

(The following reports were prepared by the Voluntary Resettlement Agencies.

Each report expresses the judgments or opinions of the individual agency reporting.)

Church World Service

The Immigration and Refugee Program (IRP) is the largest program of Church World Service, Inc (CWS). CWS is the relief, development, and refugee assistance ministry of 36 Protestant, Orthodox, and Anglican communions in the United States. Working in partnership with indigenous organizations in more than 80 countries, CWS works worldwide to meet human needs and foster self-reliance for all whose way is hard.

CWS/IRP is unique among voluntary agencies in that eight national Protestant denominations partner with the organization in its resettlement activities. This unique relationship provides an extended network of support that benefits CWS clients, as the church co-sponsorship model utilized by the agency mobilizes congregations to provide additional private resources that assist refugees in their transition into the U.S. Local congregations frequently offer assistance in the form of material donations, social adjustment services, transportation, emergency funds, help with housing, and thousands of hours in volunteer time. On the national level, CWS/IRP’s denominations are involved in designing program and policy through their participation in the Immigration and Refugee Program Committee (IRPCOM). IRPCOM is composed of representatives from each of the following communions: American Baptist Churches USA; the United Methodist Church; Presbyterian Church USA; Christian Church (Disciples of Christ); Church of the Brethren; Christian Reformed Church; Reformed Church of America; and the United Church of Christ.

CWS/IRP operates through a national network of 26 affiliates and 15 sub-offices located in twenty-five states. Affiliate partners are independent, ecumenical, community-based non-profit organizations that organize sponsorships, secure community resources and deliver refugee services as part of their commitment to CWS/IRP refugees in their respective resettlement areas. They range in size and scope from refugee service units of local interfaith councils to large multi-service agencies that provide wide-ranging services to many segments of the refugee, asylee and immigrant population(s). Through CWS/IRP and the national denominations’ involvement in a broad range of refugee and immigrant issues, the affiliate network is able to gain perspective on the context of their work, ensure strong community involvement in resettlement activities, and link refugees with resources to address needs beyond the initial resettlement period and services required by the Cooperative Agreement with Department of State/ BPRM.

In FY 2004, CWS/IRP resettled 4,600 refugees through its affiliate network. Additionally, CWS/ IRP assisted with the primary and secondary resettlement of 2,815 Cuban and Haitian clients.

FY 2004 USRP Refugee Arrivals

Region: Cases/Individuals

Africa 813/2,616
E. Europe/Former Soviet Union 362/1,060
Latin America 105/226
Near East 88/165
Southeast Asia 168/533

Total 1,536/4,600

FY 2003 Entrant Resettlement (DHHS Program)

Cuba 2,676
Haiti 139

Total 2,815

In addition to the work carried out through the affiliate network, CWS/IRP administers the Overseas Processing Entities in Nairobi, Kenya and Accra, Ghana through contractual relationships with Department of State/Bureau of Population, Refugees, and Migration. During 2004, CWS/IRP expanded its overseas activities under the Durable Solutions for the Displaced Program, implementing new programs to serve an array of needs for displaced persons in Senegal, Kenya, Chile, Ecuador, Peru, and Haiti, while continuing its programs in Ghana, Tanzania, Thailand, Afghanistan, and Pakistan. CWS/IRP also joined with Jesuit Refugee Service/USA to launch the Religious Services Program, which offers access to religious services and counsel for detainees in eight of the Department of Homeland Security’s Service Processing Centers.

Episcopal Migration Ministries

Episcopal Migration Ministries (EMM), a program of the Domestic and Foreign Missionary Society of the Protestant Episcopal Church, responds to refugees, immigrants and displaced persons both domestically and internationally. EMM operates a national resettlement program through a network of 35 affiliate offices in 27 dioceses of the Episcopal Church that agree to organize parish sponsorships and community resources as part of their commitment to ensure the provision of reception and placement services to refugees. Programs range in size and scope from multi-service centers in major urban areas to smaller diocesan programs and refugee ministry units of state councils of churches.

While EMM is fortunate to benefit from substantial private support from the Episcopal Church, EMM believes that the hallmark of the Matching Grant program is the involvement of local communities and the resources they bring in the form of cash and in-kind assistance. In this regard, EMM affiliate sites regularly exceed the Office of Refugee Resettlement’s (ORR) total match requirement.

In FY 2004, EMM resettled 2,471 refugees from the following regions:

FY 2004 Refugee Resettlement

Africa 1,419
E. Europe/Former Soviet Union 314
Latin America 171
Near East 175
Southeast Asia 392

Total 2,471

EMM enrolled 28 percent of its annual refugee caseload in the ORR-funded Matching Grant program, with asylees, parolees, and victims of trafficking comprising the remainder of program enrollments. Several EMM sites with substantial resettlement potential have enhanced their resettlement capacity with ORR preferred community grants, utilizing the funds towards ESL instruction, employment, community outreach, and cultural adjustment. In seven localities, ORR funding enables EMM to provide enhanced resettlement services to Somali Bantu arriving from the Kakuma camp in Kenya. Lastly, ORR’s Ethnic Community Self-Help grant benefits four localities by assisting diverse refugee groups in becoming Ethnic Community Based Organizations with the capacity to more effectively serve and advocate on behalf of the constituents they represent.

EMM links the Episcopal Church with the worldwide Anglican Communion in responding to refugee crises internationally and represents the Church in advancing the need for safe and humane treatment of all forcibly displaced persons. EMM through its recently created Church Relations and Outreach office promotes active parish involvement in sponsoring or otherwise assisting refugees and marginalized immigrants.

For further information, please contact Ms. Deborah Stein at: Episcopal Migration Ministries, 815 Second Avenue, New York, NY 10017 or e-mail her at dstein@episcopalchurch.org.

Ethiopian Community Development Council

The Ethiopian Community Development Council, Inc. (ECDC) is a non-profit community-based organization dedicated to helping refugees achieve successful resettlement in their new homeland and providing cultural, educational, and socio-economic development programs in the refugee and immigrant community. ECDC also conducts humanitarian, educational, and socio-economic development programs in Ethiopia.

Headquartered in Arlington, Virginia, ECDC serves as the national office for a network of 12 affiliates, which includes eight independent, community-based organizations and four ECDC branch offices that provide resettlement services in local communities around the country. Through information and educational programs and services, ECDC seeks to generate greater public awareness about the needs of uprooted people around the world, with a focus on Africa, and to enhance appreciation for the contributions that refugee newcomers make to the United States.

ECDC’s affiliates include Betania Community Center, Phoenix, Arizona; East African Community of Orange County, Anaheim, California; African Community Resource Center, Los Angeles, California; Al1iance for African Assistance, San Diego, California; ECDC African Community Center, Denver, Colorado; ECDC African Community Center, Washington, D.C.; Ethiopian Community Association, Chicago, Illinois; Refugee and Immigrant Assistance Center, Boston, Massachusetts; Southern Sudan Community Association, Omaha, Nebraska; ECDC African Community Center, Las Vegas, Nevada; Alliance for Multicultural Community Service, Houston, Texas; and ECDC Multicultural Community Services, Arlington, Virginia.

In FY 2004, ECDC and its affiliates resettled 1,644 refugees, including 1,326 from Africa, 42 from Europe, 68 from East Asia, 79 from Latin America and the Caribbean, and 149 from the Near East and South Asia. Of the 587 clients enrolled in ECDC’s Matching Grant Program, 501 (85 percent) were refugees, 84 (14 percent) were asylees, and less than 2 percent were victims of trafficking. Affiliated agencies in Denver, Houston, Las Vegas, Omaha, Phoenix, San Diego, Springfield, and Washington, D.C., received ORR funding support through the Preferred Communities program.

During the year, ECDC implemented several ORR Ethnic Community Self-Help programs to affiliated agencies. One such project included community strengthening activities conducted by the African Refugee Services in St. Louis, Missouri; an Ethiopian youth mentoring program being carried out by the Ethiopian Community of Atlanta; and an African youth leadership development project conducted by the African Community Center in Washington, D.C. Through another project, ECDC has been providing capacity building assistance to the Somali Bantu Community Organization, Inc. (SOBCO), which is located in Clarkston, Georgia, and conducted a community leadership training workshop for 20 Somali Bantu community members from across the United States. SOBCO provides social services to refugees and serves as a source of assistance and information about Somali Bantu refugees for service providers around the country.

ECDC’s African Resource Network (ARN), also funded through an Ethnic Community Self-Help grant, provides technical assistance and resource development support to existing and emerging African community-based organizations, most of which were established by former refugees who experienced first-hand the difficulties of adjusting to a new culture, benefited from available public and private support systems, and now extend similar assistance to those just embarking on a life-changing journey they know so well. ARN publishes a monthly newsletter, African Refugee NETWORK, conducts leadership training workshops and an annual national conference on African refugees. ECDC’s 10 th national conference African Refugees: Reexamining Practices, Partnerships and Possibilities, was held in Arlington, Virginia, May 24-26, 2004.

Hebrew Immigrant Aid Society

HIAS, the Hebrew Immigrant Aid Society, is the national and worldwide arm of the organized American Jewish community for the rescue, relocation, and resettlement of refugees and migrants. HIAS works closely with Jewish Federations, Jewish Family Service, and Jewish Vocational Service agencies across the nation to maintain an extensive cooperative network committed to providing the broadest possible spectrum of professionally staffed resettlement services.

All HIAS affiliates receive Reception and Placement grant funds to assist in meeting the needs of refugees in their initial phase of resettlement. Many HIAS affiliates also elect to supplement these services with private funding and other resources, enabling them to participate in the ORR Voluntary Agency Matching Grant Program as a way of further enhancing their ability to assist refugees to attain economic and social self-sufficiency. Several HIAS sites have also been awarded ORR Preferred Communities funding to help HIAS diversify its caseload, an effort that has resulted in an increasingly large proportion of HIAS’s refugee arrivals being from populations other than the former Soviet Union and Iran. In addition, HIAS has received funding from ORR to oversee marriage education activities conducted by affiliates in Atlanta, Chicago, Denver, and San Diego and to provide technical assistance to other ORR grantees. HIAS also has received funding to foster civic participation among emigres from the former Soviet Union living across the United States.

HIAS resettled 2,301 refugees in FY 2004, which consisted of 1,331 refugees from the former Soviet Union, 565 Africans, 306 Iranians, 94 Southeast Asians, and 5 Bosnians.

HIAS World Headquarters is located at 333 Seventh Avenue (17th Floor), New York, NY 10001-5004. The HIAS website may be found at http://www.hias.org. E-mail may be sent to info@hias.org.

Immigration and Refugee Services of America

Immigration & Refugee Services of America (IRSA) is a U.S.-based non-profit refugee resettlement, immigrant service, public education, and advocacy organization. IRSA has served the needs of refugees, asylum seekers, and immigrants through a network of 40 community-based partner agencies in the United States for the past 87 years. Our network collaborates with the Office of Refugee Resettlement (ORR), the Department of State, the Department of Homeland Security Bureau of Citizenship and Immigration Services (USCIS), the Corporation for National and Community Service (CNCS), as well as various private foundations to provide resettlement, citizenship, legal services, inter-ethnic and intergenerational conflict resolution, community and cultural orientation, mental health, language education, capacity building, and a variety of other programs to refugees and immigrants and their communities in the United States.

IRSA has also administered overseas programs serving women, youth, and children in Croatia and Rwanda. In addition, IRSA has operated resettlement offices in Singapore and Saudi Arabia with the U.S. Department of State and in Guam with ORR. The staff of IRSA is multi-cultural and multi-lingual, representing more than 65 language groups and is able to deal sensitively with the ethnic and cultural diversity of the clients they serve. IRSA also publishes the annual World Refugee Survey, the most authoritative source of information on worldwide refugee issues, and Refugee Reports, a monthly news and information service on refugee policy and programs.

During 2004, IRSA and its partner agencies in 32 cities throughout the U.S. resettled 5,599 refugees from all over the world as follows:

Africa 3,293
E. Europe 96
Former Soviet Union 331 Latin America 464
Near East/South Asia 207
East Asia 1,208

Total 5,599

IRSA’s headquarters is at 1717 Massachusetts Avenue NW, Suite 200, Washington, DC 20036. IRSA’s websites are www.refugees.org and www.refugeesusa.org. Email can be sent to irsa@irsa-uscr.org.

International Rescue Committee

The International Rescue Committee (IRC) is a leading non-sectarian, voluntary organization providing resettlement relief and protection services to refugees and victims of oppression or violent conflict. Founded as a refugee resettlement agency in 1933, the IRC has been providing resettlement services to all major refugee groups since that time. For the past 70 years, IRC has been serving refugees in need around the world—a population now estimated at over 12 million, the majority of whom are women and children. IRC helps victims of racial, religious, and ethnic persecution and strife to rebuild their shattered lives. IRC resettles approximately 13 percent of the total number of refugees admitted to the U.S. each year. IRC is unique as a resettlement agency because of its significant international program component. Refugees are served by the IRC through life-saving programs in countries of first asylum through resettlement for those approved for admission to the U.S.

IRC resettles refugees in 23 cities throughout the U.S. Aside from its core resettlement services, IRC provides numerous enhanced programs. These include employment programs, services for refugees with special needs, school-readiness and after school programs, and other services designed to assist refugees to move rapidly towards self-sufficiency.

During FY 2004, the IRC resettled 6,676 refugees. Of this number, 3,959 were from Africa, 326 were from East Asia, 63 were from Eastern Europe, 626 were from Latin America, 337 were from Near East, 189 were from South Asia, and 576 were from Former Soviet Union.

Iowa Department of Human Services

The State of Iowa’s refugee resettlement program, in existence since 1975, continues to grow to meet more appropriately the needs of refugees from around the world. As a part of state government and representing the people of Iowa, we are committed to helping victims of persecution rebuild their lives.

The Bureau of Refugee Services’ mission is to offer a home and a future for victims of persecution while helping them become self-sufficient. This enriches our state through the sharing of talents, skills, and culture.

Originally, the Bureau’s interest was Indochinese refugee resettlement. However, efforts are now being focused on resettling an increasingly diverse refugee population with a new emphasis on refugees from Africa and Burma.

BRS Organization

The Bureau of Refugee Services resettlement model is based upon a team environment encompassing skills training, job development and placement, translation and interpretation, mental health, case management, core reception and placement activities, sponsor and resource recruitment, social adjustment and administration.

In February of 2003 the Bureau initiated activities in the Assessment, Training and Placement Center. The Center is producing the desired results and is, via skills training and targeted job prep, placement and retention activities, giving clients a much better start in their new jobs as well as the increased ability to succeed in their employment situations.

Iowa’s State Coordinator for Refugee Affairs is Mr. Kevin W. Concannon, Director of the Department of Human Services. The Deputy Coordinator and Program Manager is Mr. Wayne Johnson, Chief of the Bureau of Refugee Services.

Iowa’s resettlement model is unique. The Bureau’s initial involvement with many refugee clients is through the Reception and Placement program of the Department of State. Iowa is the only State with this designation. Because the Bureau is also the designated State agency for post reception and placement services funding from the HHS Office of Refugee Resettlement, we are able to provide an unbroken continuum of services for clients resettled by the Bureau as well as on-going services for secondary migrants and other refugees beyond their resettlement and Matching Grant periods.

Iowa’s Bureau of Refugee Services conducts initial resettlement efforts from its headquarters located in Des Moines, Iowa and a sub-office Davenport, Iowa.

Resettlement Efforts

A continuing philosophy that refugees need to become self-sufficient as quickly as possible is core to resettlement for the Bureau.

Emphasis is on early placement of refugees in jobs as this promotes economic independence, generates tax income, and helps local economies. Use of welfare-type assistance is discouraged, except in emergency situations or as temporary support which leads to self-sufficiency.

During the fiscal year 2004, the Bureau resettled a total of 145 refugees.

BRS Resettlement, FY 2004

Benin 2
Bosnian 2
Liberian 48
Sudanese 86
Vietnamese 7

Total 145

BRS Resettlement, FY 1975 to FY 2004

Afghan 15
Benin 2
Bosnian 3,183
Cambodian 368
Congolese 3
Ethiopian 2
Hmong 452
Iraqi 5
Kosovar 72
Lao 1,895
Liberian 72
Somali 7
Sudanese 169
Tai Dam 2,375
Vietnamese 3,786
Other 62

Total 12,292

The Bureau is located at 1200 University Ave., Suite D, Des Moines, IA. 50314. Phone (515) 283-7999 or www.dhs.state.ia.us/refugee .

Lutheran Immigration and Refugee Service

Lutheran Immigration and Refugee Service (LIRS) was organized in 1939 to help WWII refugee survivors rebuild their lives in the United States and is now the largest Protestant refugee- and immigrant-serving agency in the U.S. The agency has grown to include immigration services, children’s services, and advocacy for refugees, immigrants, asylum seekers, and those in immigration detention through 26 affiliate offices, 17 sub-offices, and countless partners and volunteers across the country.

In FY 2004, LIRS resettled 230 refugees from Europe;4,733 from Africa; 323 from the Near East; 1,080 from East Asia; 329 from Latin America; and 1,960 from the Newly Independent States/Baltic Sub-Region for a total of 8,655. In CY 2004, twenty-two LIRS affiliates helped 3,742 refugees, Cuban and Haitian entrants, asylees, and certified victims of trafficking seek economic self-sufficiency without accessing public cash assistance through the Matching Grant program. Eighteen LIRS affiliates are identified as Preferred Community sites and provide specialized services to strengthen a community’s capacity to truly welcome refugees and enhance affiliate ability to serve populations such as the Somali Bantu and the Hmong. LIRS also manages the ORR-funded RefugeeWorks project, a national refugee employment and training program.

LIRS serves children in several capacities. LIRS’ Unaccompanied Refugee Minors program has worked with and resettled youth for more than 25 years. Bridging Refugee Youth and Children’s Services (BRYCS), a joint effort of LIRS and the U.S. Conference of Catholic Bishops/Migration and Refugee Services, is a national program of technical assistance whose goal is to foster linkages between refugee-serving agencies and child welfare and to provide information to practitioners through our website and clearinghouse in order to address challenges that refugee youth and children face. In 2003, LIRS began Safe Haven for Unaccompanied Children to provide assessment and placement recommendations, specialized foster care, and family reunification for unaccompanied children who are in immigration proceedings under the care of ORR through the Division of Unaccompanied Children’s Services (DUCS).

The Burmese Asylee Project of LIRS helps individuals from Burma who have been granted asylum in the United States integrate into their new communities. Project staff work closely with community leaders to guide them in the creation of sustainable Burmese mutual assistance associations. LIRS’ Trafficked Children Initiative increases understanding, develops services, and trains providers regarding children who are trafficked into the United States. With funding from ORR, LIRS also coordinates a nationwide network of legal service hubs for the most vulnerable torture survivors-those held in immigration detention.

Lutheran Immigration and Refugee Service
700 Light Street
Baltimore, Maryland 21230
Phone: 410-230-2700
Fax: 410-230-2890

United States Conference of Catholic Bishops

The United States Conference of Catholic Bishops is the public policy and social action agency of the Roman Catholic bishops in the United States. Migration and Refugee Services (MRS) is the lead office responsible for developing USCCB policies at international and national levels that address the needs and conditions of immigrants, refugees, migrants, and people on the move.

Refugee Resettlement

Working with the federal government and local churches, USCCB/MRS has helped refugees admitted to the United States resettle into caring and supportive communities around the country for 85 years.

USCCB/MRS resettles approximately a quarter of the refugees coming to the United States, through 102 diocesan resettlement sites, and assists the service providers who work with them.

Through the Preferred Communities grants, 20 USCCB diocesan sites resettled Somali Bantu; nine resettled Free Cases. Four sites resettled HIV+ cases, in a program that ended in 2004, and 68 diocesan sites enrolled clients in the Match Grant Program.

Children and Families

MRS is one of two national voluntary agencies serving unaccompanied minors for foster placements.

With the technical expertise in its Safe Passages programs, MRS arranges safe haven for children in federal custody, unaccompanied by adults and without legal travel documents, and helps the U.S. government apply appropriate child welfare standards of care are while the children in its custody.

In cooperation with the Lutheran Immigration and Refugee Service, MRS implements ORR’s designated Technical Assistance provider for Child Welfare, the Bridging Refugee Youth & Children’s Services program. BRYCS is an interactive storehouse of expertise, offering on-site, targeted trainings, new resources, and an online clearinghouse of information on refugee child welfare at www.brycs.org, to strengthen the capacity of service providers who work with refugee children, youth, or families in the United States

The Refugee Family and Marriage Strengthening Program , now in its second year, teaches refugee families communication and relationship skills that enable them to thrive through the stress of resettlement.

Victims of Severe Forms of Trafficking

Since 2002, MRS has led efforts to combat the modern-day slave trade of human trafficking by increasing public awareness, training, and technical assistance to service providers and directing outreach to the trafficking victims themselves. MRS places trafficked children into foster care, group homes, or independent living arrangements, and monitors their care and well-being.


MRS also assists local churches and specialized ethnic apostolates responding to the pastoral needs of immigrants, refugees, migrants, and people on the move, aiding in the development and nurturing of a welcoming and supportive Church in the United States.

USCCB Arrivals by Continent



East Asia


Eastern Europe


Former USR


Latin America


Near East




% of total U.S. arrivals


World Relief

World Relief is the international assistance arm of the National Association of Evangelicals (NAE), which represents approximately 43,000 congregations nationwide, as well as 250 para-church ministries and educational institutions. Committed to relieving human suffering, poverty, and hunger worldwide, World Relief works in partnership with churches, volunteers, and community organizations in approximately 28 countries throughout the world. World Relief is the story of the Church at work, of heroic men and women all over the world extending their hands of hope.

Founded in 1944 to aid post-World War II victims, World Relief now implements a variety of programs, including AIDS education, child survival and maternal health, micro enterprise development, agricultural development, and disaster response. The commitment of World Relief to refugees worldwide is evidenced by both its U.S. resettlement activities and its work with refugees and displaced persons overseas. The year 2004 was a special year in the history of World Relief in that it represented World Relief’s 60 th anniversary and the 25 th anniversary of its refugee program.

In the U.S., World Relief participates with the Bureau of Population, Refugees, and Migration (BPRM) in the resettlement of refugees from all processing posts around the world. In FY 2004 World Relief resettled 6,285 refugees through its network of 25 resettlement sites in the US. This represents the highest number of refugee arrivals to World Relief since FY 2001. While this increase in arrivals for fiscal year 2004 is a very positive development, a disproportionately large number of those arrivals occurred in the last quarter of the fiscal year, placing a heavy burden on our affiliate offices.

Since the inception of its refugee resettlement program in 1979, World Relief has resettled over 195,000 refugees in the US. Involvement in the resettlement of refugees is viewed as an extension of World Relief’s mandate to empower the local evangelical church to minister to those in need.

In addition to the Reception and Placement program, World Relief’s U.S. affiliate offices implement a variety of programs serving the local refugee and immigrant population, including employment services, ESL classes, life skills training, immigration legal services, and youth programs. In FY 2004, eleven affiliate offices participated in the ORR Matching Grant program. Partnership with local churches is a primary focus of all World Relief programs. Affiliate offices have built a large network of churches, colleges, seminaries, home mission groups, and para-church organizations that together provide a broad range of support and services for refugees and immigrants. In FY 2004 this included cash contributions, transitional housing, donated goods, technical assistance, public relations assistance, and a variety of volunteer services.

In FY 2004, World Relief’s refugee arrivals were from the following regions:

Africa 2,604
E. Europe 59
Former Soviet Union 2,451
Latin America 353
Near East 130
East Asia 688

Total 6,285

World Relief’s headquarters office is at 7 East Baltimore Street, Baltimore, Maryland, 21202. The website can be found at www.worldrelief.org.