New FPLS Webcast Training Available
IM-05-09
INFORMATION MEMORANDUM
IM-05-09
DATE: July 29, 2005
TO: ALL IV-D AGENCIES
SUBJECT: New FPLS Webcast Training Available
BACKGROUND: Now available to the IV-D community is a new Webcast Training on how to effectively use data received from the Federal Parent Locator Service (FPLS). The Federal Office of Child Support Enforcement (OCSE) developed training, “Making the Most of the FPLS” using new technology in distance learning. It includes a video of the trainer to help mimic live training.
This course provides caseworkers with tips on how to make the most of valuable data returned from the FPLS. The training is broken down into seven modules based on the returned information, which includes Social Security Numbers, addresses, income, and assets as provided by the National Directory of New Hires, the Federal Case Registry and the Federal Agency locate sources. This training will provide both seasoned staff and managers and those starting a new career in child support enforcement with information to assist in the location of noncustodial parents for child support obligations and custodial parties for undistributed collections.
The Webcast Training can be accessed via the OCSE Web site, at: /programs/cse/newhire/ under “What’s New” or through the “Training/Webcast” link on the Main Menu. As changes are made to the FPLS, the training will be updated. Please encourage users to fill out the feedback form, so that we may improve on subsequent training courses.
To view the Webcast Training, the following minimum software requirements are needed:
- Multi-media capability: Macromedia Flash Plug-in 6.0 or higher. The Windows Operating System will prompt the user to download the latest version, if needed.
- Internet Browser: Internet Explorer 5.5 or higher or Netscape 7.1 or higher
- Internet Connection: Average DSL 32.6 KB/s or higher
INQUIRIES: We would appreciate any comments or suggestions regarding the training or how we can improve on future Web Based Training courses. [Removed contact information]
Margot Bean
Commissioner
Office of Child Support Enforcement
Enclosure
cc: State IV-D Directors
Regional Program Manager
ACF Regional Administrators