Casework and Evaluation: Learning From My Success Story

A caseworker recalls one of her most rewarding and successful child welfare cases in Learning From My Success Story. The caseworker explains the unexpected role that evaluation played in delivering the services and supports that made a difference for two teenage girls and their mother. This video is relevant for all stakeholders involved in child welfare evaluation and for child welfare caseworkers, supervisors, managers, and program evaluators in particular.


Transcript (PDF - 114 KB); Descriptive Audio Version

Additional Information

The latest edition of The Program Manager’s Guide to Evaluation (Second Edition) explains what program evaluation is, why it is important, and how to conduct an evaluation and use evaluation results to improve programs.