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  • IM-09-02

    This Information Memorandum (IM) provides information on the Fostering Connections to Success and Increasing Adoptions Act of 2008 (Public Law (P.L.) 110-351); automation requirements and options for Tribes operating a title IV-E program pursuant to section 479B of the Social Security Act.
  • IM-12-06

    This Information Memorandum (IM) requests information for Locate Services, Referrals, and Electronic Interface between Child Welfare and Child Support Information Systems.
  • ACF-CMS-FNS IM 05-04

    This Information Memorandum (IM) provides guidance regarding the use of COTS software within automated human services information systems to meet federal regulatory requirements.
  • The Child Welfare Information Technology System Project Lifecycle, Part 1

    Through the webinar series, “Back to Basics”, the Division of State Systems within the Children’s Bureau, is offering a venue for information sharing and discussion. The second webinar of the series, “The Child Welfare Information Technology System Project Lifecycle, Part 1”, reviews the initial project stages including planning, procurement, relationship management and effective management of priorities, with two experienced child welfare Information System managers sharing their perspectives.
  • Common Pitfalls and How to Avoid Them

    Through the webinar series, “Back to Basics”, the Division of State Systems within the Children’s Bureau, is offering a venue for information sharing and discussion. The fourth webinar of the series, “Common Pitfalls and How to Avoid Them”, reviews nine common pitfalls associated with building and maintaining child welfare information systems including: lack of user involvement; poorly defined requirements; scope creep, lack of a change control system, poor testing, under-allocated resources, system performance issues, lack of a high-functioning user help desk and poor vendor relationship.
  • A Focus on the End User

    This webinar, part of the Children's Bureau's Division of State Systems' (DSS) Back to Basics Series, will discuss the end user engagement and participation in system implementation, responsiveness and enhancement; help desk best practices and user documentation.
  • Writing and Evaluating an RFP

    This webinar provided a vendor's perspective on how they interpret State RFP's and what factors go into a Bid/No Bid decision.
  • The Federal Parent Locator Service

    The Federal Parent Locator Service (FPLS), a service operated by the Office of Child Support Enforcement (OCSE), may be accessed by state child welfare agencies to locate and notify parents and other relatives of a child placed in foster care.
  • FAQ: Child Welfare access to the Federal Parent Locator Service (FPLS) State Services Portal (SSP)

    The Federal Parent Locator Service (FPLS) is comprised of two major databases; the National Directory of New Hires (NDNH) and the Federal Case Registry (FCR).
  • Preparing to Say Goodbye to Your Vendor

    This webinar, sponsored by the Children’s Bureau’s Division of State Systems, addresses transition planning for the migration of powers, duties, tasks, and activities from the Statewide Automated Child Welfare Information System implementation vendor to state ownership and management as an active project ends.

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