This webinar, featuring Terry Watt (Director, Division of State Systems), Nicole Harter-Shafer (Federal Analyst, Division of State Systems), and Nick Gompper (contracted technology specialist), provided technical assistance about cloud service computing models. The webinar distinguished between Infrastructure-as-a-Service, Platform-as-a-Service, Software-as-a-Service, and Commercial-off-the-Shelf (COTS) solutions and the webinar included items to consider when evaluating solutions for a specific title IV-E agency need. In addition, Terry Watt and Nicole Harter-Shafer provided technical assistance about selecting a solution, when to use a COTS waiver, and sole-source justification. The webinar included several question and answer sessions throughout the presentation.