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State Panel Discussion Recording Intake Calls

Published: June 27, 2018
Categories:
Technical Assistance
Topics:
Child Welfare, Child Welfare Information Systems

The Children's Bureau, Division of State Systems (DSS) hosted a state panel discussion about recording intake calls. The panel, consisting of representatives from Colorado, Iowa, and New Jersey, responded to questions about their reasons for recording intake calls, how their child welfare service providers use the recordings, and about their lessons learned. The webinar concluded with a question and answer segment.


Descriptive Audio Version

Last Reviewed: October 3, 2018