State child support programs must follow specific policies and procedures to receive funding approval to plan, design, develop, implement, and operate automated child support systems. With the goal of fostering system efficiency and effectiveness, OCSE offers guidance and technical assistance throughout the design, development and implementation stages of system lifecycle, and provides review and monitoring of the systems.
Automation & Technology
OCSE provides guidance and technical assistance to improve the efficiency and effectiveness of state child support systems. We provide support through research, planning and design, consultation, site visits, toolkits, training, and demonstration projects.
- APD Reform Presentation
- State Systems APD Guide
- Guidance on Enterprise Architecture in State Automated Human Services Systems
Planning & Design
State child support programs must follow specific policies and procedures to receive funding approval to plan, design, develop, implement, and operate automated child support systems.
- APD 101/201 Presentation
- Starting Over - Planning for a New Child Support System
- Feasibility, Alternatives, and Cost Benefit Analysis Guide
Review & Monitoring
A state child support system must be functionally comprehensive and operate statewide. Throughout the system development life cycle, OCSE provides monitoring and oversight of the state’s system acquisition effort.
Top State Systems Resources
Published: September 19, 2017Provides an updated version of Certification Guide to help states enhance, modify, or replace their systems
Published: July 3, 2018Provides certification and IV&V status, caseload, and collections information for State Child Support Systems
Published: January 15, 2015Models a methodology to determine distributions of software development costs and expedite the federal approval process
Published: September 30, 2014Provides a summary of the child support provisions in H.R. 4980
Published: April 25, 2012Describes major changes in the APD rule under the new APD regulations
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