Behavioral Interventions for Child Support Services (BICS)
In September 2014, OCSE awarded Section 1115 grants for the BICS project to 8 state child support agencies in California, Colorado, the District of Columbia, Georgia, Ohio, Texas, Vermont, and Washington. In addition, OCSE awarded a grant to Washington to manage the evaluation of the project.
Behavioral Interventions for Child Support Services Demonstration Program (BICS) was a five-year demonstration project that allowed states to explore individual behavior and decision-making ability when it comes to child support. Known as behavioral economics, this approach uses insights from psychology and related fields to explain why and how people act. BICS grantees are testing how strategies from behavioral economics can be used to improve child support services. Note: While the project period for BICS has ended, additional reports are forthcoming.
Applying Behavioral Insights to Increase Collections
Initial findings show that low-cost, low-effort behavioral interventions can improve child support outcomesRead initial report
Final Report on BICS Demonstration
Summarizes ways 8 states used behavioral interventions to improve child support servicesRead final report
Top BICS Resources
Summarizes an experiment in Colorado designed to increase payments in the months immediately following order establishment
Summarizes the behavioral intervention tested in Vermont OCSE's under the BICS grant
Summarizes interventions tested in Ohio that increase completion of child support order modification reviews
Summarizes an intervention tested in California that increased parental engagement in the order establishment process
Summarizes an experiment in Texas that increased payments in the initial months after order establishment
A 2018 article series from the Child Support Report
Summarizes an intervention on voluntary service acceptance tested by the Georgia Division of Child Support Services