Options to Participate in the Insurance Match Program

Publication Date: February 3, 2021

Insurance companies and third-party administrators can participate in the OCSE Insurance Match program using one of these options:

Use the Insurance Services Office (ISO)

  1. ClaimSearch® participants contact ISO and authorize it to match claims against OCSE’s file containing noncustodial parents who owe past-due support.
  2. ISO returns your matches to OCSE.
  3. OCSE sends your matches to the state child support agencies (states) responsible for collecting past-due support.

Receive a file from OCSE

  1. OCSE sends your company a file containing noncustodial parents who owe past-due support.
  2. You compare individuals in OCSE’s file to your company’s claims, settlements, awards, and payments and return matches to OCSE.
  3. OCSE sends your matches to the states responsible for collecting past-due support.

Send a file to OCSE

  1. You send OCSE a file containing your company’s pending claims, settlements, awards, and payments.
  2. OCSE compares your information to its file of noncustodial parents who owe past-due support.
  3. OCSE sends your matches to the states responsible for collecting past-due support.

Use the Insurance Match Debt Inquiry application

  1. Debt Inquiry is an application on the OCSE Child Support Portal (Portal). Before paying an individual’s claim, settlement, or award, you can use Debt Inquiry to determine if there is a match to a noncustodial parent who owes past-due support.
  2. OCSE compares the information you provide through the Portal to its file of noncustodial parents who owe past-due support and returns matches to you on the Portal.

To learn more or to sign up for one of these options, contact the Insurance Match team.

Last Reviewed Date: