This page compiles a series of research briefs that share lessons learned through implementation of the Procedural Justice-Informed Alternatives to Contempt (PJAC) demonstration project.
The PJAC model integrates procedural justice principles into child support enforcement business practices. Procedural justice is the idea that an individual’s perception of fairness during a process, and how they were treated, has a stronger impact on their compliance than their perception of fairness of the outcome. Through the PJAC model, OCSE seeks to increase parents’ compliance with child support orders by increasing trust and confidence in the child support agency and its processes.
— Provides an overview of the PJAC demonstration.
- Incorporating Strategies Informed by Procedural Justice into Child Support Services: Training Approaches Applied in the PJAC Demonstration Project Visit disclaimer page
— Describes the specialized training provided to child support staff at the six participating sites that are adapting procedural justice-informed approaches to their work with parents.
- Using Principles of Procedural Justice to Engage Disconnected Parents Visit disclaimer page (PDF)
— Describes the outreach and engagement strategies employed by PJAC project staff members in their work with both noncustodial and custodial parents.
- Who Is at Risk of Contempt of Court for Child Support Noncompliance? Characteristics of Parents Enrolled in the Procedural Justice-Informed Alternatives to Contempt Demonstration Visit disclaimer page
— Describes the characteristics of the noncustodial parents in the PJAC study sample and what case managers believe led them to the point of contempt.
- Working Toward A Resolution: Facilitating Dialogue Between Parents Using Principles of Procedural Justice Visit disclaimer page
— Describes the case conference component of the PJAC model, in which a PJAC case manager facilitates a discussion between the noncustodial and custodial parents.
- Procedural Justice Principles in the Midst of a Major Disruption: What Several Months of COVID-19 Revealed in the PJAC Demonstration Visit disclaimer page (PDF)
— Describes the effects of the COVID-19 pandemic on parents served by the PJAC project and examines PJAC sites’ initial responses to the pandemic.
- Civil Contempt of Court for Child Support Noncompliance at the PJAC Demonstration Sites Visit disclaimer page (PDF)
— Explains which parents PJAC sites refer to civil contempt for not paying child support, and describes the business-as-usual contempt proceedings.
- Reducing Child Support Debt in the PJAC Demonstration Visit disclaimer page (PDF)
— Describes PJAC’s approach to forgiving noncustodial parents' child support debt as an incentive to make consistent payments, be more involved with children, and participate in employment services.
- Integrating Procedural Justice Principles into Child Support Case Management Visit disclaimer page
— Describes delivery of services from perspective of PJAC case managers.
These briefs are not OCSE publications. MDRC produced these briefs under contract to the State of Georgia’s Division of Child Support Services in the Department of Human Services, with funds from the PJAC evaluation grant awarded by OCSE to the state. These briefs are in the public domain. Permission to reproduce is not necessary.
The views expressed in these publications do not necessarily reflect the views or policies of OCSE, the Administration for Children and Families, or the U.S. Department of Health and Human Services.