Publication Date: August 24, 2020
Employers can use OCSE's Child Support Portal to report upcoming employee lump sum payments to child support agencies, and then receive a response about whether the employee owes past-due support. A “no match” response allows the employer to release lump sum payments to employees. When there is a match, the employer receives information about the state(s) where the employee owes past-due support and how to contact the child support agencies that participate in Lump Sum reporting. Learn how to sign up to report lump sum reporting below.
Process Overview
Employer:
- Provide information about employees who are eligible to receive a lump sum payment using one of these methods:
- Enter information about each employee into the fields on the Lump Sum Reporting screen
- Upload a Microsoft Excel spreadsheet (or similar format) to report many employees at one time
- Receive a match/no match response on employee(s):
- Immediate response if reporting one employee at a time
- Next day response if file or spreadsheet uploaded:
- Receive confirmation that the information was uploaded and linked to match/no match information for the next business day
- Review and correct errors if the information was not uploaded
- Resubmit files with corrected information
- Receive child support agency contact information for all matches
- Review information you reported in the last 60 calendar days
OCSE Child Support Portal:
- Validate the file upload
- Notify the employer of any file errors
- Revalidate the file if the employer resubmits
- Compare information provided by the employer to individuals who owe child support
- Provide the child support agency contact information for a match response
- Generate notification to the state(s) about the pending lump sum payment
- Retain the information submitted by employers for 60 calendar days
Child Support Agency:
- Notify the employer if the lump sum payment should be attached. See the states participating in Lump Sum Reporting.
Sign Up to Report Lump Sum Payments Online
- Employers can email these completed documents to the Employer Services Team to register:
- Profile Registration document
- Multiple FEIN spreadsheet (if your company has more than one FEIN)
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