DEAR COLLEAGUE LETTER
DATE: June 17, 2014
TO: ALL STATE AND TRIBAL IV-D DIRECTORS
RE: Changing a Child Support Order Guide
ATTACHMENT: Changing a Child Support Order
It is my pleasure to announce the release of the “Changing a Child Support Order” guide, which includes accompanying state-specific modules. The guide offers information to help parents, and people who work with parents, better understand the child support review and modification process. It explains how parents can request to have their child support order changed when their financial situation changes. Parents, and others, can find phone numbers, websites, and forms to help start the modification process.
I encourage you to share the guide with parents and stakeholders. There are two parts of the guide—the introductory overview, attached here, and the interactive map that links to specific instructions for each state and territory. All of the guide materials are available on our website.
This resource is for people who are not familiar with the child support program. As such, it highlights the message that if a parent has a significant change in their income or living situation, and they have a case with a child support office, it is important to contact that child support office as soon as possible to ensure that the child support order is accurate with regard to the new circumstance. Some information in the guide focuses on how incarcerated parents can ask to have a child support order changed. But the information applies for anyone who is interested in finding out how to have an order changed. Much of this guide relates to changes handled by child support agencies, although some state-specific information addresses court processes.
As part of OCSE’s work on the Federal Interagency Reentry Council workgroup, and through partnership with the Bureau of Prisons, every federal correctional facility will display hard copies of the guide. Also available on our website is a compilation of reentry resources. Thank you for your efforts to support parents’ successful reentry.
If you have questions about a specific child support program or practice, please contact that program directly. You may also contact your regional representative. For questions about the guide, please contact the Division of Program Innovation at email@example.com.
Office of Child Support Enforcement
cc: ACF/OCSE Regional Program Managers