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Debt Inquiry Service Overview

Published: August 29, 2017

The Deficit Reduction Act of 2005 authorizes us to operate the Insurance Match program. Insurance Match allows us to compare information about parents who owe past-due support with information maintained by insurers (or their agents) about insurance claims, settlements, awards, and payments.

The Debt Inquiry Service, one of four options to participate in Insurance Match, is a web-based application on the secure Child Support Portal that enables insurers to easily and efficiently notify child support agencies of upcoming claimant payments.

We send information resulting from the data match to the state agency responsible for collecting child support, and then the child support agency contacts the insurer to intercept the payment.

We send an email to states participating in the Debt Inquiry Service whenever a Debt Inquiry Report is available through the Portal. The report contains information about obligors in the state who are eligible for a payout as well as the payout type, amount (if available), and the insurer's contact information -- all the necessary information to request the insurer to intercept the payout.

To sign up or learn more about how to participate in the OCSE Insurance Match program and Debt Inquiry Service, contact us at insurancematch@acf.hhs.gov.

Last Reviewed: December 1, 2018

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