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New Hire Reporting - Answers to Employer Questions

Published: October 4, 2019

The Personal Responsibility and Work Opportunity Reconciliation Act (PRWORA) of 1996, known as welfare reform, requires all employers to report certain information on their newly hired employees to a designated state agency.

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General Information

  1. What is New Hire reporting?

    New Hire reporting is a process by which you, as an employer, report information on newly hired employees to a designated state agency shortly after the date of hire. As an employer, you play a key role in this important program by reporting all your newly hired employees to your state.

  2. What is the definition of "employer" for New Hire reporting purposes?

    Federal law states that an "employer" for New Hire reporting purposes is the same as for federal income tax purposes (as defined by Section 3401(d) of the Internal Revenue Code of 1986) and includes any governmental entity or labor organization. At a minimum, in any case where an employer is required to have an employee complete a W-4 form, the employer must meet the New Hire reporting requirements.

  3. What is the "date of hire"?

    The "date of hire" is the day an individual first performs services for wages.

  4. What is a "newly hired employee"? 

    The law defines a "newly hired employee" as (i) an employee who has not previously been employed by the employer; or (ii) was previously employed by the employer but has been separated from such prior employment for at least 60 consecutive days.

  5. Why have a National Directory of New Hires?

    It is estimated that more than 30 percent of child support cases involve parents who do not live in the same state as their children. By matching this New Hire data with child support case participant information at the national level, the Office of Child Support Enforcement assists states in locating parents who are living in other states. Upon receipt of New Hire information from other states, state child support agencies can take the necessary steps to establish paternity, establish a child support order, or enforce an existing order.

  6. Why was New Hire reporting part of welfare reform legislation?

    A major focus of PRWORA is parents' responsibility to support their children. It contains strict work requirements for custodial parents receiving public assistance and increases the effectiveness of the child support program by including New Hire reporting programs in each state. The federal government attributes tens of millions of dollars in collections to the use of New Hire data.

  7. Is the reporting process a burden to employers?

    The majority of the information you submit is already collected when your employee completes a W4 form. Although the reporting process is an additional requirement, the majority of employers participating in state-established programs report "no" or a "minor" cost impact on their operations. To ease the process, states are working closely with their employers, offering them a variety of reporting methods.

  8. How does New Hire reporting benefit employers?

    A potential benefit to employers is the reduction and prevention of fraudulent unemployment and workers' compensation payments. Timely receipt of New Hire data allows each state to cross-match this data against its active workers' compensation and unemployment insurance claimant files to either stop or recover erroneous payments. States have saved millions of dollars of erroneous unemployment insurance payments because of these cross-matches.

  9. Isn't this information available through quarterly wage reporting?

    Quarterly wage data are often outdated when the child support office receives it. There can be as much as a six-month lag between the time the data is submitted and when it is available to the child support office. With New Hire reporting, data are available within a significantly shorter time period. Because data are more current, noncustodial parents can be located more quickly, allowing child support orders to be established and/or enforced more quickly.

  10. What is done with the New Hire information?

    States match New Hire reports against their child support records to locate parents, establish a child support order, or enforce an existing order. In addition to matching within a state, states transmit the New Hire reports to the National Directory of New Hires.

    State agencies operating employment security (unemployment insurance) and workers' compensation programs have access to their state New Hire information to detect and prevent erroneous benefit payments.

    In addition, each state can conduct matches between its own New Hire database and other state programs to prevent unlawful or erroneous receipt of public assistance, including welfare, food stamps and Medicaid payments.

  11. How will the New Hire data be safeguarded after it is submitted?

    Security and privacy of New Hire data are important issues for all those involved in this nationwide program. Federal law requires all states to establish safeguards for confidential information handled by the state agency.

    All state data is transmitted over secure and dedicated lines to the National Directory of New Hire (NDNH). Federal law also requires that the Secretary of Health and Human Services (HHS) establish and implement safeguards to protect the integrity and security of information in the NDNH, and restrict access to and use of the information to authorized persons and for authorized purposes.

Administrative Information

  1. Where and how do I send the New Hire information?

    New Hire reports should be sent to the State Directory of New Hire in the state where the employee works. Federal law identifies three methods for submitting New Hire information: first class mail, magnetic tapes, or electronically. For employer convenience, states offer additional options such as fax, email, phone, and website transmissions. Your state New Hire contact can provide you with instructions on where and how to send New Hire information.

    Federal employers report New Hire data directly to the National Directory of New Hire.

  2. Are there different reporting time frames for employers who submit New Hire reports electronically?

    If you are an employer sending New Hire reports by magnetic tape or electronically, you must make two monthly transmissions not less than 12 or more than 16 days apart. You should contact the state where you submit your New Hire reports for all technical information regarding electronic reporting.

  3. What information must an employer report?

    Federal law requires you to collect and report these seven data elements:

    • Employee’s name
    • Employee's address
    • Social Security number
    • Date of hire (the date the employee first performs services for pay)
    • Employer’s name
    • Employer's address
    • Federal Employer Identification number (FEIN)

    Some states require additional data, check your state’s reporting requirements.

  4. Are there penalties for employers who do not report New Hires?

    States have the option of imposing civil monetary penalties for noncompliance. Federal law mandates that if a state chooses to impose a penalty on employers for failure to report, the fine may not exceed $25 per newly hired employee. If there is a conspiracy between the employer and employee not to report, that penalty may not exceed $500 per newly hired employee. States may also impose non-monetary civil penalties under state law for noncompliance.

  5. If I lay off and then re-hire an employee, or an employee returns after a leave of absence, do I need to send in another New Hire report?

    If the employee returning to work is required to complete a new W-4 form, or has been separated from your employment for at least 60 consecutive days, you should report the individual as a New Hire to the State Directory of New Hires . If, however, the returning employee has not been formally terminated or removed from payroll records, or returns to employment within 60 consecutive days of separation, there is no need to report that individual as a New Hire.

  6. Do I need to submit a New Hire report for independent contractors performing services for me?

    Some states do require the reporting of independent contractors. However, federal law does not require it. Contact the person identified on the State New Hire Reporting Contacts and Program Information matrix for state-specific requirements.

  7. As a temporary employment agency, must we report as a New Hire each individual placed by our agency?

    If your agency is paying wages to the individual, you must submit a New Hire report. The individual needs to be reported only once except when there is a break in service from your agency of 60 days or more or that would require a new W-4 form. If your agency simply refers individuals for employment and does not pay salaries, New Hire reports are not necessary. However, the employer who actually hires and pays the individual, whether on a part-time or full-time basis, will be required to report the New Hire information.

  8. Are labor organizations and hiring halls required to report members under the New Hire reporting program?

    Labor organizations and hiring halls must report their own employees, that is, individuals who work directly for the labor organization or hiring hall. As with a temporary employment agency, if the labor organization or hiring hall simply refers individuals for employment, a New Hire report does not need to be filed.

  9. How soon must I submit a report after hiring someone?

    Federal law mandates that New Hires be reported within 20 days of the date of hire. However, states are given the option of establishing reporting time frames that may be shorter than 20 days. You must adhere to the reporting time frame of the state to which you report. Be sure to check with your state New Hire contact to learn your state's requirements.

  10. What form do I use to send in my New Hire reports?

    Reports must be made either on a copy of the W4 form or, at your option, an equivalent form developed by you. Some states have developed an alternate form for reporting, but its use is optional.

  11. What if my new employee does not have a Social Security number?

    To apply for an social security card, your employee needs to download and complete Form SS-5. Form SS-5 can also be obtained by calling 1-800-772-1213 or by visiting a local Social Security office. These services are free.

  12. Does the federal government check for errors in Social Security numbers (SSN) in the New Hire reports submitted by states?

    Yes. The SSNs on all New Hire reports sent to the National Directory of New Hires (NDNH) are verified by the Social Security Administration. Unverified SSNs are not posted to the NDNH.

    Before submitting your New Hire report, you may wish to check the SSN or name combinations for accuracy. SSNs or names may be verified by using the Social Security Number Verification Service.  You may also call the Social Security Administration's toll-free number for employers, 1-800-772-6270, weekdays from 7:00 a.m. to 7:00 p.m. ET, which provides a number of options for this purpose.

  13. Should our payroll office address or the employee's work site address be reported?

    If the work site address is different from the payroll address, report both the relevant work site and the payroll address. The work site address provides a locate resource while the payroll address is used for sending an income withholding order. If you can provide only one address, report the address where you want an income withholding order to be sent.

  14. Do I need to send a New Hire report on a newly hired individual who quits before the New Hire report is due?

    Yes. Because the employer/employee relationship existed and wages were earned, a New Hire report must be submitted. Even though the employment period was short, the reported information may be the key to locating a noncustodial parent.

Multistate Employers Information

  1. I am a multistate employer. What are my options for reporting new hires?

    If you are a multistate employer, you have two reporting options:

    1. Report newly hired employees to the states where they work, or
    2. Select one state where your employees work and report all your new hires to the selected state.

    If you choose to report all new employees to one state (option B), you must:

    • Register with HHS as a multistate employer
    • Designate the state that you will report
    • Submit your new hires electronically or by magnetic tape to the state you have chosen, no more than twice a month (12 to 16 days apart)

    There are two ways to register as a multistate employer:

    Once you complete the registration as a multistate employer, report employees to the state that you have chosen.

  2. I am a service provider. What are my options for reporting new hires on behalf of my client employers?

    If your client employer is registered in the Multistate Employer Registry, you may report all of the client’s employees to a state in which that particular client has employees.

  3. Can a service provider enroll its clients in the Multistate Employer Registry?

    Yes. If the employer is not registered, the service provider may complete the enrollment on behalf of the employer. See question 26 above on how to register.

    The service provider must register each of its clients in the Multistate Employer Registry and identify the states where the employer has employees. The service provider can also select a state where their client has employees to report new hire information.

  4. Can a service provider report all new hires for several clients to a single state?

    Yes, if the clients are multistate employers and share a common state in which they have employees.

    For example, a service provider has three clients. Client 1 has employees in Connecticut, New York, and Pennsylvania. Client 2 has employees in New York and Pennsylvania. Client 3 has employees in Connecticut and New York. If the service provider wanted to report all new hires for clients 1, 2, and 3 to a single state, the only option would be to report to New York because that is the only state common among all the clients.

  5. Can a service provider select the multistate option based on the state where the service provider has employees?

    No. The option to report all employees to a single state is based on where the individual client employer has employees, not where the service provider has employees.

  6. Can a service provider change the state where they choose to report new hires for their client employer?

    Yes, the service provider can select another state to report new hires on behalf of their client employer if their client is registered with the Multistate Employer Registry. The service provider must select a state where their client has employees.

  7. What if I have more questions?

    The state where you operate a business can provide you with complete information and instructions regarding its New Hire program and your responsibilities as an employer.

    If you have additional questions or concerns, please refer to the State New Hire Reporting Contacts and Program Information.

All of us in the child support enforcement community thank you for helping to build the strong partnership that exists today between employers and child support programs across the country. The real beneficiaries are, of course, the millions of children whose lives are made more secure because their parents are paying child support through income withholding. The New Hire Reporting Program is essential to this effort and, together with income withholding, has resulted in tens of millions of increased support dollars for children. Your cooperation makes a difference in children's lives, and we thank you again for your commitment.

Last Reviewed: October 4, 2019

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