eTerm Process Overview

Publication Date: July 10, 2014
Current as of:

Electronic Termination (eTerm) allows employers to report employee terminations online. Registered employers can provide information by uploading a file or entering information in the online eTerm application.

Employer:

  • Provides notification that the person is no longer or was never employed by the employer.
  • Receives an acknowledgment indicating whether the file was successfully uploaded to the Child Support Portal.
  • Views report files, which are available for download for 60 days.

eTerm Application:

The eTerm application will notify the state of the termination in one of these ways:

  • Through an e-IWO file if the state participates in the e-IWO application.
  • Through an email to the state child support agency.

How Do Employers Register for eTerm?

  • Registered Portal users:  On the "Welcome to Employer Services" page, select the Report Termination button in the Services column.   
  • Non-Registered users:  Register as a new user on the Child Support Portal to access employer applications, including eTerm.

Contact employerportal@acf.hhs.gov for questions or a demonstration.

See State Participation Status.