Overview of Insurance Match Debt Inquiry

Publication Date: April 7, 2020

The Deficit Reduction Act of 2005 authorizes us to operate the Insurance Match program. Insurance Match allows us to compare information about parents who owe past-due support with information from insurers or their agents about insurance claims, settlements, awards, and payments.

Insurance Match Debt Inquiry, one of four options to participate in Insurance Match, is a web-based application on the secure Child Support Portal that allows insurers to easily and efficiently inform child support agencies about upcoming claimant payments. We send information resulting from the data match to the state agency responsible for collecting child support. Then, the child support agency contacts the insurer to intercept the payment.

We email states using the Insurance Match Debt Inquiry application whenever a Debt Inquiry Report is available through the Portal. The report provides information on delinquent noncustodial parents in the state who are eligible for a payout, the payout type, amount (if available), and the insurer’s contact information — all the necessary information to ask the insurer to intercept the payout.

To sign up for or learn more about how to participate in Insurance Match Debt Inquiry, contact us at insurancematch@acf.hhs.gov.

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