Tribal Child Support Directors Resource Guide


Feather and the words tribal child support directors resource guideThis Tribal Child Support Directors Resource Guide is a tool that new tribal directors will find helpful during their first weeks on the job and seasoned directors can use as a desk reference. It provides basic child support program information, federal requirements and policy, and practical advice and resources.

The guide is not all inclusive. If you have a specific technical or policy question, contact your federal OCSE or Office of Grants Management representative. We also encourage you to contact other tribal child support directors to take advantage of their expertise.

NOTE: This guide is not a policy document and does not replace existing federal regulations, statutes or OCSE policy guidance documents, which take precedence.

Use the Table of Contents to select and download a particular area of interest. Or download the entire guide.

Table of Contents

  • Program Overview

    Welcome to the tribal child support community! Whether you are new to the child support world or a seasoned director, this Resource Guide will be useful as a learning resource and a desk reference. Child support is a complex program.

    As a new child support director, you will need to learn about every aspect of the program, perhaps rather quickly. We hope this Resource Guide will help you acquire the knowledge needed to administer a successful child support program.

    Continue reading the Program Overview (21 pages).

    Includes: Glossary | Federal Overview | Program History

  • Program Requirements

    The Final Rule on the tribal child support program is found in the Federal Register and codified in 45 CFR Part 309. The rule provides the policy foundation for the program and contains the information you need to operate a successful tribal child support program. The rules that apply to start-up funding are in section 309.16. Read the regulation in its entirety and pay special attention to section 309.65 as it states what is needed for a comprehensive child support program.

    Continue reading Program Requirements (5 pages).

    Includes: Federal Regulations | OCSE Publications | Plan Requirements for Tribal Child Support Programs

  • Information Technology

    As you develop your child support program or enhance an existing one, OCSE recommends that you consider the types of technology available to you. Many tribes use a combination of automated office applications and manual processes to perform case management functions on child support cases. Some tribes use a state’s computer system and others use commercial case management software for processing child support cases. All child support programs are responsible for maintaining an accurate case inventory documenting case actions and collections disbursements.

    Continue reading about Information Technology (7 pages).

    Includes: Systems and Technology | Copyrights, Ownership, and Procurement Requirements

  • Financial Requirements

    Child support grant funding is the federal matching dollars you receive to operate your program. You may use these funds for authorized child support activities only. The federal regulations, 45 CFR 309, along with the other applicable regulations and OCSE guidance provide information on authorized activities. You can also get information from your regional OCSE and OGM point person. Generally, these funds support the salaries and benefits of your staff, office supplies, certain equipment purchases, travel, training, and operating costs.

    Continue reading about Financial Requirements (11 pages).

    Includes: Program Funding | Budget Development | Budget Submission | Budget Review, Approval, and Awards | Budget Revisions

  • Accountability and Monitoring

    To receive federal child support funds to operate your program, you must comply with all of the reporting requirements. Reports are due either quarterly or annually. You must submit these reports electronically via the OLDC (On-Line Data Collection) system as instructed in OGM-AT-13-01. OLDC facilitates the completion and submission of electronic grant report forms, which reduces paperwork and allows for faster processing. After the grantee (i.e., your tribe) enters the form information, they must check it for errors. The grantee’s person with signature authority must then certify the form and submit it to ACF.

    Continue reading about Accountability and Monitoring (9 pages).

    Includes: Reporting Requirements | Annual Report to Congress | Intergovernmental Reference Guide | Audits and OMB Requirements

  • Management and Operations

    As you come to the end of the start-up phase, you should be prepared for the program’s first day of business and opening your door to customers. Make sure you and your staff members have read the program policies and procedures, and know your service area and jurisdiction.

    Continue reading about Management and Operations (20 pages).

    Includes: Program Implementation | Case Management | Program Operations | Tribal Emergency Planning |
    Family Services and Collaboration | Training and Conference Opportunities

Last Reviewed: June 25, 2020

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