The Office of Communications' digital team is committed to empowering you with tools to help you manage your office's digital content. Managing digital content requires planning, creation, delivery, and governance. Content is more than featuring words, images and documents on a website. We must manage content through its lifecycle so our customers have useful and usable content that is well structured, and easily found. This allows for positive user experiences, and that is the ultimate goal. 

This section of the Digital Toolbox provides ACF's CMS users with guides, tips, and  demos to help you access and use Drupal to create dynamic, customer-friendly content. 

How to Access Drupal

Two-Factor Authentication (TFA), also known as 2FA or 2-Step Verification, strengthens security by requiring two methods to verify your identity.

To login to ACF's Drupal, go to www.acf.hhs.gov/user. Enter your ACF e-mail address and Drupal password.

Reset Your Password

If you forget your password at any time, Go to www.acf.hhs.gov/user , select “Reset Your Password” tab and enter your email address. A new password will be sent to you.

Creating Content

The ACF website uses a series of content types — templates that define how content looks and functions. Each one has it's own requirements and purpose.

Choosing the right content type is important to making sure your information is easily found and understood.

Media is an uploaded file used to embed in or attach to various content types.. Anytime you upload a photo, document, audio file, or PDF, it will be saved to your Media Library. This enables you to access these items in various ways on the site without having to reload the file multiple times. If you select the box indicating other content managers "may have access to the same media files", those media files will be available to for use on the main site and other program office sites.

Only the following file types are accepted:

  • Images/Thumbnail Images: png, gif, jpg, jpeg
  • Audio: mp3
  • Documents: doc, docx, xls, xlsx, PDF, csv, txt, rtf, zip, html, htm
  • Presentations: ppt, pptx,PDF
  • Video: YouTube links (specific to video content blocks/jars)

Menus & Architecture

Coherent and consistent information architecture is crucial to a good website. To keep these elements consistent, we have set up a single menu structure on the back end of the ACF website. Only the Office of Communications (OC) has permission to add and remove pages to the menu , but being aware of this process will help OC work more easily with program offices.