The Family Violence Prevention and Services Act (FVPSA) provides funding for the on-going operation of a 24-hour, national, toll-free telephone hotline. The Hotline is an immediate link to lifesaving help for victims. It provides information and assistance to adult and youth victims of family violence, domestic violence, or dating violence, family and household members, and other persons such as domestic violence advocates, government officials, law enforcement agencies and the general public.
The Hotline can be accessed via the nationwide number 1−800−799−SAFE(7233) or TTY 1−800−787−3224 or (206) 518-9361 (Video Phone Only for Deaf Callers). The Hotline provides service referrals to agencies in all 50 states, Puerto Rico, Guam and the U.S. Virgin Islands. Persons can also contact the Hotline through an email request from the Hotline website Visit disclaimer page .
Services are provided without regard to race, color, national origin, religion, gender, age, or disability (including deaf and hard of hearing). Assistance is available in English and Spanish with access to more than 170 languages through telephonic interpreter services.
The Hotline provides the following services:
- Crisis intervention.
- Domestic violence education.
- Safety planning.
- Directly connecting callers to Service Providers such as local shelters.
- Referrals to agencies that provide legal, economic self-sufficiency, sexual assault, elder abuse, children’s and other related services.