NHSIA Capability Viewpoint

NHSIA Capability Viewpoint Image




The Capability Viewpoint describes the future envisioned state (the “To-Be State”)
The Capability Viewpoint defines ~ 50 detailed capabilities, grouped into these 8 high-level categories:

  • Nationwide Access to Systems and Data
  • Electronic Workflow
  • Multi-Program Eligibility Determination
  • Integrated Service Management
  • Convenient Access for Clients
  • Proactive Client Communications
  • Automated Monitoring and Reporting
  • Info-Based Performance Management

Capability Viewpoint Supporting Documentation

Capability Viewpoint Description (PDF)
Capabilities List (XLSX)
NHSIA Performance Reference Model (PDF)
Selected HHS Performance Measures (PDF)
ACF Major System Databases (PDF)
ACF Performance Indicators (PDF)
Performance Indicator Dashboards (PDF)

Capability Viewpoint Webinar

Capability and Business Viewpoints Recording Visit disclaimer page
Capability and Business Viewpoints Slide Show (PDF)
Capability and Business Viewpoints Webinar Transcript (PDF)