Leadership

Clarence H. Carter smiling in official photoClarence H. Carter is the Director of the Office of Family Assistance at HHS’ Administration for Children and Families, and Acting Director of the Office of Community Service, coming from the Institute for the Improvement of the Human Condition, which he founded. At that organization, he worked with state and local safety net agencies to meet the emergency needs of socially and economically vulnerable citizens.

Carter served as the Director of the Arizona Department of Economic Security, in addition to other state, federal and local human services management positions.

During his service in the Bush Administration, he managed the Supplemental Nutrition Assistance Program (SNAP) and served as the Director of the Office of Community Services. As Commissioner of the Virginia Department of Social Services, his program was instrumental in growing the capacity of its citizens. In his first five years, more than 25,000 public assistance recipients obtained gainful employment, earning in excess of $200 million. During his tenure, Virginia’s public assistance rolls were reduced by more than half, from an all-time high of 74,000 families to a 30-year low of 31,000.

On the local level, while serving as the Director of the Washington, D.C., Department of Human Services, Carter led the design and operation of an initiative to house more than 1,000 homeless residents. It was this effort that transformed the District’s shelter-based homeless system to one based in permanent supportive housing as the primary mechanism to reduce homelessness.


J Janelle George Offical_smJolleen J. George is the Director of Management Services in the Office of Community Services, Administration for Children and Families (ACF). As Director of Management Services, she provides oversight in the areas of budget, human resources, and procurement. Ms. George’s primary responsibility is to strengthen the administrative and management support provided to each of the OCS’s four Divisions and six programs.

From 2017 – 2018, she served as the Acting Director of OCS where she was responsible for the oversight of OCS programs, totaling approximately $1.58 billion in grant funds. Ms. George’s previous OCS portfolio has included the Community Services Block Grant (CSBG), where she served as the CSBG Program Specialist for states and Tribes in Regions I and VIII, the restructuring of CSBG Training and Technical Assistance programs, and the Social Services Block Grant. Ms. George has also served as the Program Manager for the Assets for Independence (AFI) program, where she oversaw AFI program operations, including grantee training and technical assistance and monitoring site visits. Ms. George began her federal service in 2005 through the Department of Health and Human Services’s Emerging Leaders Program (ELP).

Prior to joining ACF, Ms. George served as an Adjunct Clinical Assistant Professor at Saint Louis University, School of Social Service, and Washington University - St. Louis, George Warren Brown School of Social Work. She is experienced in foster care, adoption, criminal justice, and domestic and international community development. Ms. George was also a Licensed Behavior Foster Parent for the State of Missouri for four years. Ms. George completed her Master of Public Policy (MPP) from the University of Chicago, Harris Graduate School of Public Policy and her Master of Social Work (MSW) from Saint Louis University, School of Social Service. She has undergraduate degrees in social work and sociology from North Carolina State University.


Division of Social Services

Picture of Yolanda ButlerDr. Yolanda J. Butler is the Director of the Division of Social Services (DSS). Under her leadership, DSS will ensure the continuing success of the Social Services Block Grant. Most recently, Dr. Butler served as Deputy Director of the Office of Community Services for over 10 years; and from 2008 – 2011 she also served as the Acting Director of OCS. Dr. Butler has been an executive manager and advisor for nine block grant and discretionary grant programs (including one Presidential initiative program) that totaled about $8 billion. Prior to her positions in OCS, Dr. Butler served as a senior advisor on legislative, regulatory, and budget policy in the Office of Legislative Affairs and Budget where she worked on key social services and community programs. Dr. Butler received the doctorate in Political Science (concentrating in American Government and Public Administration) from Howard University in 2006 and was a Presidential Management Fellow (PMF).


Division of Energy Assistance

Lauren Christopher is the Director of the Division of Energy Assistance which administers the Low Income Home Energy Assistance Program (LIHEAP), Leveraging Incentive Program and the Residential Energy Assistance Challenge Program (REACH) at the federal level.  Previously, she served as the Energy Program Operations Branch Chief in the Division of Energy Assistance for three years starting in 2010. In that capacity, she oversaw the review of grantees’ annual LIHEAP Plans for funding, investigations into consumer complaints, the provision of training and technical assistance to grantees, and grantee compliance reviews.

Ms. Christopher has a public service career spanning more than 10 years with positions at both the federal and local government levels. She served as a LIHEAP program analyst for performance measurement and policy activities. She also has prior experience with several other federal programs, including the Child Support Enforcement Program and the U.S.-Mexico Border Program, which is administered by the U.S. Environmental Protection Agency. Ms. Christopher is an attorney, licensed in Maryland. She received her Juris Doctor from The Catholic University of America, Columbus School of Law, and her Master of Public Policy and Bachelor of Arts in political science from American University in Washington, D.C.


Division of Community Assistance

Portrait picture of Seth HassettSeth Hassett is the Director of the Division of Community Assistance (DCA) which administers the Community Services Block Grant (CSBG). He oversees all program activities for CSBG grants to states, territories and tribes to support community-based services and strategies to help low-income people achieve economic opportunity and security. Mr. Hassett and other DCA staff coordinate grants and contracts for technical assistance, monitoring and performance management in CSBG. He has been with OCS in his current role since 2008. Prior to coming to OCS, he served in a variety of roles at the Substance Abuse and Mental Health Services Administration (SAMHSA) including service as Chief of the Emergency Mental Health and Traumatic Stress Services Branch in the Center for Mental Health Services (CMHS) and as Director of the Office of Program Planning and Coordination for CMHS. Mr. Hassett completed his master’s degree in social welfare from the University of California at Berkeley in 1993. He has an undergraduate degree in psychology and history from Guilford College. He began Federal service in 1993 as a Presidential Management Intern. He recently completed the Federal Executive Institute’s Leadership for a Democratic Society executive development program.


Division of Community Discretionary and Demonstration Programs

Portrait picture of Lynda PerezLynda Perez is the Director of the Division of Community Discretionary and Demonstration Programs (DCDDP) which administers three discretionary grant programs: Community Economic Development (CED) program, Rural Community Development (RCD) program, and Assets for Independence (AFI) program. Ms. Perez has extensive experience in program operations, grants management, and procurement. She has been with OCS in her current position since 2006. Ms. Perez has a master’s degree in social work from the University of Chicago and has earned a reputation for being a compassionate advocate for low-income people and social services.

Last Reviewed: July 30, 2018