OCS DCL-2023-02 LIHWAP Water Assistance Resource Website FY2023
Dear Colleague Letter
DCL#:
DATE:
TO:
SUBJECT:
ATTACHMENT(S):
Dear Colleagues,
The Office of Community Services (OCS) is proud to announce the relaunch of the Low Income Household Water Assistance Program (LIHWAP) resource website, waterhelp.info . As with OCS’s other website updates, this relaunch improves the design, content, and overall accessibility of the resource website. The updated website includes information for households in need of LIHWAP assistance as well as materials directed towards water service providers who are interested in learning more about LIHWAP. The updated website includes three new features:
- A search tool that allows households to locate LIHWAP-administering agencies in their community. Individuals can search by zip code or tribe.
- Translated landing pages that enable households to access LIHWAP resources and information in Spanish, Traditional Chinese, and Simplified Chinese.
- A landing page specifically for water service providers that encourages their participation and provides information about their role in the success of LIHWAP.
The updated website also provides targeted resources for households and water service providers, including a variety of one-pagers, animated videos, beneficiary spotlight videos, and a link to the LIHWAP data dashboard.
OCS strongly encourages all grant recipients to leverage these new resources to increase LIHWAP participation from both households and water service providers!
Please reach out to your program specialist with any questions you may have about the updated website.
Thank you for your attention to this matter. OCS looks forward to continuing to provide high-quality services to OCS partners.
/s/
Dr. Lanikque Howard
Director
Office of Community Services