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My caseworker was rude. How can I file complaint?

Office:
OFA
Programs:
Temporary Assistance for Needy Families (TANF)
Topics:
General

Answer

Caseworkers should treat clients with respect and courtesy. However, we understand that this may not happen in all circumstances. If the problems with your caseworker are serious, you may want to ask whether the office has complaint forms or procedures. You also might ask to talk with his or her supervisor or to see if you can get a new worker assigned to your case.

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