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As part of a project supported by the HHS IDEA LAB , OFA tested design thinking’s utility as a creative problem solving approach for social service organizations with three of its grantees. After introducing the grantees to design thinking, the organizations learned the methodology by using it to solve a challenge of their choice. The publication, “Creating Solutions Together:  Design Thinking, The Office of Family Assistance and 3 Grantees,” captures the process used and the grantees’ experience and reflections on the project. Not familiar with design thinking? At its heart, design thinking is a human-centered approach to problem-solving. It consists of a set of tools that focus on empathy for the end-user in the creation and consideration of any solution.

Claims Resolution Act - Engagement in Additional Work Activities and Expenditures for Other Benefits and Services, March 2011

Engagement in Additional Work Activities and Expenditures for Other Benefits and Services
August 1, 2011

This report reflects State reports on work participation and TANF spending for March 2011.