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As part of a project supported by the HHS IDEA LAB , OFA tested design thinking’s utility as a creative problem solving approach for social service organizations with three of its grantees. After introducing the grantees to design thinking, the organizations learned the methodology by using it to solve a challenge of their choice. The publication, “Creating Solutions Together:  Design Thinking, The Office of Family Assistance and 3 Grantees,” captures the process used and the grantees’ experience and reflections on the project. Not familiar with design thinking? At its heart, design thinking is a human-centered approach to problem-solving. It consists of a set of tools that focus on empathy for the end-user in the creation and consideration of any solution.

A program abstract of the Alamo Colleges District, an HPOG grantee.

A program abstract of Buffalo and Erie County Workforce, an HPOG grantee.

A program abstract of the Cankdeska Cikana Community College, an HPOG grantee.

A program abstract of the Central Susquehanna Intermediate Unit, an HPOG grantee.

A program abstract of the Kansas Department of Commerce, an HPOG grantee.

A program abstract of the Missouri Department of Social Services, an HPOG grantee.

A program abstract of the Pima Community College, an HPOG grantee.

A program abstract of Project HOPE, an HPOG grantee.

A program abstract of Schenectady County Community College, an HPOG grantee.