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HPOG Promising Practice: Pima Community College–Education, Training, & Support Services

Published: August 5, 2020
Health Profession Opportunity Grants (HPOG)
Promising Practices

Tucson, AZ

Education evolves with student needs in the Southwest.

Pima County Community College supports community healthcare and workforce needs through the Health Career Opportunities with Personalized Education Supports (HOPES) program. Funded by a Health Profession Opportunity Grant (HPOG), HOPES provides training in high-demand healthcare fields to Temporary Assistance for Needy Families (TANF) recipients and other low-income individuals. Throughout the years, HOPES lives up to its namesake with continued participant success.

How does HOPES prepare its students for entry into the healthcare field? The program evolves to meet the needs of students, educators, and local employers.

Introduced in 2017, the HPOG HOPES Academy aids new HOPES participants as they settle into college and healthcare trainings. At the HOPES Academy, participants learn about the HPOG program, healthcare trainings, career pathways, program benefits, partner agencies, and their HOPES support team. The HOPES employment team and program manager quickly noticed the Academy’s positive impact on participants and looked for ways to expand on its success.

The HOPES Academy added a series of workshops focused on professional etiquette and development to the program in November 2019. The workshops are built around feedback from HOPES staff, local employers, and a peer exchange with the HPOG program at the Cook Inlet Tribal Council (CITC) in Anchorage, AK. CITC’s “Professionalism in Healthcare” workshop series covers many of the topics HOPES wishes to include in HOPES Academy. Subjects range from technology skills development to communication, accountability, and teamwork. The HOPES team works closely with CITC to develop new HOPES Academy workshops to better support community needs.

Workshops are held twice a month. HOPES coaches recommend specific workshops to students based on their needs. They cover topics like study habits, communication skills, soft skills, and job search guidance for healthcare professionals. The new HOPES Academy gives participants the tools to make them marketable to employers and the skills that make them stand out among  the crowd.

“With the demand growing for skilled healthcare workers in Southern Arizona and the large amount of motivated individuals going through healthcare trainings at Pima Community College, HPOG HOPES is happy to bridge that gap.” – Reina Ravago, HPOG HOPES Program Manager

This Promising Practice was self-identified by the grantee and information contained in this document was provided by the grantee.

Last Reviewed: August 5, 2020