HPOG Promising Practice: Schenectady County Community College - Education, Training & Support Services

Publication Date: June 23, 2021

Schenectady, NY

Defying the odds through virtual learning.

Schenectady County Community College’s Upstate Partnership for Healthcare Pathways (UPHP) Visit disclaimer page program is a joint force of educational institutions and Community Action Partners (CAP). Their goal is to educate and help Temporary Assistance for Needy Families (TANF) recipients and other low-income individuals find healthcare occupations.

HPOG’s community-based partners, Albany and Schenectady (ACAP and SCAP), offered career readiness and workforce development classes four days a week. These classes focused on topics like time management, budgeting, and resume preparation. The emergence of COVID-19 pushed UPHP staff to think quickly, reshape the program, and go virtual.

One of the instructors recommended revamping their career readiness curriculum and using the Google Classroom platform for course delivery. The team split the classes into three central components: lectures, homework assignments, office hours, and added a new section: Technology Bridge. The Bridge offered help to students who needed extra support on how to navigate using computers. UPHP staff hosted one-on-one sessions with participants to ensure they had access to wi-fi, hot-spots, and smart devices.

Staff provided remote work tips for students, such as how to maintain a routine, identify a designated workspace, and eliminate distractions. Throughout the process, participants were encouraged to share their pandemic experiences with peers to help foster a sense of community. UPHP’s decision to go virtual offered more training opportunities for those unable to meet in person.

UPHP plans to continue using the newly virtual Career Readiness Course for participants as it prepares them for successful entry into employment and a professional career. In a post-COVID world, the plan is to implement a hybrid model of virtual and in-person training sessions.

This Promising Practice was self-identified by the grantee and information contained in this document was provided by the grantee.

HPOG Promising Practice: Schenectady County Community College - Education, Training & Support Services (PDF) (PDF)

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