HHS Disaster Human Services CONOPS
The U.S. Department of Health and Human Services (HHS), Disaster Human Services Concept of Operations (CONOPS) provides the conceptual framework for coordination and guidance of HHS federal-level human services for preparedness, response, and recovery for disasters and public health emergencies. It explains how the Assistant Secretary for Preparedness and Response (ASPR) coordinates HHS-wide response and recovery activities on behalf of the Secretary in concert with the specific authorities and responsibilities of the Department, to ensure that the human services requirements in response and recovery are fully integrated into a “One HHS” emergency enterprise that includes the public health and medical, behavioral health, human services, environmental health, and responder health and safety missions.
Human services (also known as social services) support the social and economic well-being of individuals and families and their ability to maintain activities of daily living in a safe, healthy manner. Disaster human services are an extension of non-disaster human services programs and systems but with attention to two fundamental priorities in response and recovery: ensuring continued service delivery when emergency events disrupt services and addressing unmet human services needs created or exacerbated by the disaster.