Inaugural Immediate Disaster Case Management Training

The Office of Human Services Emergency Preparedness and Response (OHSEPR) promotes resilience of vulnerable individuals, children, families, and communities impacted by disasters and public health emergencies and provides expertise in human services preparedness, response and recovery through policy, planning, operations, and partnerships.  To achieve this goal, OHSEPR has established collaborative partnerships and capabilities with the Administration for Children and Families (ACF) Programs and 10 Regional Offices, and other governmental and non-governmental organizations that promote equitable recovery for at-risk populations served by human services systems.  Among these capabilities is the ACF Immediate Disaster Case Management (IDCM) program.  The ACF IDCM program is a time-limited process that involves a partnership between a case manager and a disaster survivor (also known as a “client”) to develop and carry out a Disaster Recovery Plan. This partnership provides the client with a single point of contact to facilitate access to a broad range of resources. The process involves an assessment of the client’s verified disaster-caused unmet needs and the development of a goal-oriented plan that outlines the steps necessary to achieve recovery. 

In fiscal year 2015, OHSEPR awarded BCFS Health and Human Services a contract to provide disaster case management services for the IDCM program.   The BCFS contractor is responsible for providing ACF with screened, trained and credentialed disaster management assets (personnel) who are ready to deploy when the ACF IDCM program is activated by FEMA.  The number of deployed assets is based on the request from the State and FEMA.  When IDCM is activated, the ACF Incident Management Team (IMT) housed in OHSEPR, has lead operations coordination over our deployed assets in the field. 



This past July, BCFS held their first IDCM training at the Silver Cliff Ranch in Salidas, Colorado for almost 200 Case Managers and Supervisors.  The two day training included presentations, tabletop exercises, and two functional drills.  Staff from OHSEPR and ACF Region 8 attended the training to present, evaluate, and monitor the training.

Among the attendee’s from the OHSEPR Team and Region 8 were:
1. LCDR Dana Lee, IDCM Team Lead
2. Pete Torres, Budget Analyst
3. LT Roberto Garza, Planning and Training Team Lead
4. Monte Wallace, IDCM Emergency Management Specialist 
5. Stephen Miller, Region 8 - Regional Emergency Management Specialist (REMS)

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