This fact sheet provides an overview of the first phase of the Accomplishments of the Domestic Violence Hotline, Online Connections and Text (ADVHOCaT) project.
The objective of the first phase is to describe the activities and immediate outcomes of the National Domestic Violence Hotline (The Hotline) and loveisrespect help line (LIR) and to revise or develop new performance measures.
This fact sheet presents initial findings related to the following questions:
- What services and resources do The Hotline/LIR provide to contactors (i.e., those who contact The Hotline and LIR, including victims/survivors, friends and family, service providers, and batterers/abusers?)
- Do contactors receive the information and assistance they need and/or seek?
- Do contactors view the information and assistance as helpful?
- What are the trends and patterns in the various modes of service and which modes of service do contactors prefer?
It also describes next steps for data collection and analyses.