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  • Mobile Coaching: Innovation and Small-scale Experimentation to Better Engage Program Participants in Rural Colorado

    Published: May 10, 2019
    Access to reliable transportation is a common challenge in rural communities across the country, especially for low-income families who may have few public transit options, if any. Human services providers, such as Temporary Assistance for Needy Families (TANF) programs, regularly encounter this issue with the families they serve. The La Plata County...
  • The Innovate Phase: Co-creating Evidence-informed Solutions to Improve Human Services Programs

    Published: April 24, 2019
    The Learn, Innovate, Improve (or LI2) process is a way for human services leaders to intentionally launch and systematically guide program change and to incorporate evidence and research methods into such efforts. This practice brief provides an overview of the second phase of LI2—the Innovate phase—which is intended to help...
  • The Learn Phase: Creating Sustainable Change in Human Services Programs

    Published: February 21, 2019
    The Learn, Innovate, Improve (or, LI2) process is a way for human services leaders to intentionally launch and systematically guide program change and to incorporate evidence and research methods into such efforts. This practice brief provides an overview of the first phase of LI2—the Learn phase—which is intended to lay the foundation for successful...
  • Using a “Road Test” to Improve Human Services Programs

    Published: March 27, 2018
    A road test is an iterative, rapid prototyping approach used to refine the design and implementation of a program strategy or intervention. This analytic piloting process involves multiple cycles of gathering formative feedback, adjusting the design, and strengthening the implementation of a strategy prior to scaling it up. By using this accessible approach...
  • Learn, Innovate, Improve (LI2): Enhancing Programs and Improving Lives

    Published: January 18, 2018
    The Learn, Innovate, Improve (LI2) process is a systematic, evidence-informed approach to program improvement. LI2 involves a series of analytic and replicable activities, supported by collaboration between practitioners and applied researchers, to help human services programs design, implement, and iteratively test programmatic changes. As a continuous improvement process...