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This report presents findings from two behavioral interventions designed to increase the collection of child support payments in Franklin County, Ohio. As part of the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project, the Franklin County Child Support Enforcement Agency implemented two interventions informed by behavioral economics principles to increase child support payments from noncustodial parents who do not have income withholding and need to take action each month...

This report presents findings from an intervention designed to increase the number of Temporary Assistance for Needy Families recipients who “reengaged” in Los Angeles County’s welfare-to-work program...

The Behavioral Interventions to Advance Self-Sufficiency (BIAS) project demonstrated the value of applying insights from behavioral science to improve the efficacy of human services programs. This infographic captures key elements of the project, highlights the behavioral techniques most commonly used in BIAS, and summarizes results across the BIAS experiments...

The Behavioral Interventions to Advance Self-Sufficiency (BIAS) project is the first major effort to apply a behavioral economics lens to programs that serve poor and vulnerable families in the United States. This report presents findings from a behavioral intervention designed to increase the number of incarcerated noncustodial parents in Texas who apply for modifications to reduce the amount of their child support orders. Using a method called “behavioral diagnosis and design”...

This report presents findings from a study of two behavioral interventions — one that used behavioral messaging postcards and text message reminders to encourage participation in an optional meeting, and one that made the meeting easier to attend.

The goal of each intervention was to increase participant attendance at an optional informational meeting for Paycheck Plus, an earnings supplement program in which participants had previously enrolled. These meetings gave clients an...

This impact report from the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project presents findings from four tests of behavioral interventions intended to increase the percentage of parents who made child support payments and the dollar amount of collections per parent in Cuyahoga County, Ohio

This report represents the final synthesis of the Behavioral Interventions to Advance Self-Sufficiency project. Overall, the project’s findings demonstrated that applying behavioral insights to challenges facing human services programs can improve program efficiency, operations, and outcomes at a relatively low cost.

Insights from behavioral economics, which combines findings from psychology and economics, suggest that a deeper understanding of decision-making and behavior could improve human services program design and outcomes. Research has shown that small changes in the environment can facilitate behaviors and decisions that are in people’s best interest. However, there has been relatively little exploration of the potential application of this science to complex, large-scale human services...

This report presents findings from a study designed in partnership with the Oklahoma Department of Human Services (DHS) to increase the number of clients who renew their child care subsidy on time.

The Behavioral Interventions to Advance Self-Sufficiency (BIAS) team diagnosed factors that might inhibit on-time renewal and designed three interventions for improvement...