Regional Help

Current as of:

Find helpful support and services aligned with ACF’s programs and initiatives, including, TANF, Child Welfare, Child Support, Head Start, crisis services, tribal community support and more. Access to vital resources empowers families and individuals and promotes their well-being, stability, and growth. Explore the links below to find the support you need.

National Resources

National Domestic Violence Hotline  

800-799-SAFE (7233)
TTY 800-787-3224

The Hotline serves as the only domestic violence hotline in the nation with access to more than 4,000 shelters and domestic violence programs across the United States, Puerto Rico, Guam and the U.S. Virgin Islands.

The Hotline is toll-free, confidential and anonymous. It operates 24 hours a day, 365 days a year, in more than 170 different languages through interpreter services, with a TTY line available for the deaf, deaf-blind and hard of hearing.

Hotline staff are also available to provide assistance in a variety of areas including media, public relations, fundraising, public policy, legal advocacy and public education and training.

National Human Trafficking Resource Center  

888-373-7888

The National Human Trafficking Resource Center is a national, toll-free hotline, available to answer calls from anywhere in the country, 24 hours a day, 7 days a week, every day of the year.

The resource center serves survivors of labor trafficking and sex trafficking. U.S. law defines human trafficking as the use of force, fraud, or coercion to compel a person into commercial sex acts or labor against their will.

National Runaway Switchboard  

800-RUNAWAY (800-786-2929)

All calls to the National Runaway Switchboard are confidential and free 24 hours a day, 365 days a year. They won't tell you what to do and we're not here to give out advice. They help you help yourself by taking through problems and help you find a plan of action.

National Child Support Locator

The locator can help find child support assistance through a quick zip code search.

 

National Head Start (ECLKC) Locator

The locator can help find local Head Start program(s) through a quick zip code search.

 

National Suicide Prevention Lifeline (988)

988 Suicide & Crisis Lifeline provides resources and information to help states, territories, tribes, and others looking to strengthen suicide prevention and mental health crisis services.

 

If you or someone you know is struggling or in crisis, help is available by calling or texting 988 or chatting online at 988lifeline.org.

New Jersey

New Jersey Child Care
Department of Human Services/Division of Family Development: (609) 588-2163 or (800) 332-9227 (Toll Free)
ACF (Federal) Point of Contact: Shonda Laurel, shonda.laurel@acf.hhs.gov

 

New Jersey Child Support Enforcement
Department of Human Services/Child Support Division: 1 (877) NJKIDS1
ACF (Federal) Point of Contact: Michael Ginns, michael.ginns@acf.hhs.gov

 

New Jersey Child Welfare
New Jersey Department of Children and Families: (877) 543-7864
Report Child Abuse/Neglect: 1-877-NJABUSE or (877) 652-2873, TTY (1-800-835-5510)
ACF (Federal) Point of Contact: Shari Brown Regional Program Manager, Shari.Brown@acf.hhs.gov

 

New Jersey Developmental Disabilities

New Jersey Council on Developmental Disabilities: (609) 292-3745 or Toll Free: (800) 792-8858 or NJDD Facebook page

 

New Jersey Head Start

Call us (toll-free) at 1-866-763-6481 from 8 a.m. - 6 p.m. ET, Monday to Friday.

Email us at: HeadStart@eclkc.info

 

New Jersey Temporary Assistance for Needy Families (TANF)
WorkFirst NJ: (609) 292-3717
ACF (Federal) Point of Contact: Shantel Mickens, shantel.mickens@acf.hhs.gov

New York

New York Child Care
NYS OCFS Division of Child Care Services: (518) 474-9454 or Toll Free (800) 345-KIDS
ACF (Federal) Point of Contact: Shonda Laurel, shonda.laurel@acf.hhs.gov

 

New York Child Support Enforcement
NYS OTDA Division of Child Support Enforcement: (888) 208-4485
ACF (Federal) Point of Contact: Michael Ginns, michael.ginns@acf.hhs.gov

 

New York City Child Welfare
Administration for Children's Services: (877) KIDSNYC
Report Child Abuse/Neglect: (800) 342-3720

 

New York State Child Welfare
New York State Office of Children and Family Services: (518) 473-7793

Report Child Abuse/Neglect: (800) 342-3720
ACF (Federal) Point of Contact: Shari Brown Regional Program Manager, Shari.Brown@acf.hhs.gov

 

New York Developmental Disabilities
New York State Developmental Disabilities Planning Council: (518) 486-7505, Toll Free: 800-395-3372, TDD: 518-402-3486

 

New York Head Start
Call us (toll-free) at 1-866-763-6481 from 8 a.m. - 6 p.m. ET, Monday to Friday.

Email us at HeadStart@eclkc.info

 

New York Temporary Assistance for Needy Families (TANF)
New York State Office of Temporary and Disability Assistance: (800) 342-3009
ACF (Federal) Point of Contact: Shantel Mickens, shantel.mickens@acf.hhs.gov

Puerto Rico

Puerto Rico Child Care 
Administración para el Cuidado y Desarrollo Integral de la Niñez: (787) 724-7474
ACF (Federal) Point of Contact: Shonda Laurel, shonda.laurel@acf.hhs.gov

 

Puerto Rico Child Support Enforcement
Administración para el Sustento de Menores: (787) 767-1500
ACF (Federal) Point of Contact: Michael Ginns, michael.ginns@acf.hhs.gov

 

Puerto Rico Child Welfare
Administración de Familias y Niños
Report Child Abuse/Neglect: (800) 981-8333
ACF (Federal) Point of Contact: Shari Brown Regional Program Manager, Shari.Brown@acf.hhs.gov

 

Puerto Rico Developmental Disabilities
Consejo Estatal sobre Deficiencias en el Desarrollo: (787) 722-0595

 

Puerto Rico Head Start

Call us (toll-free) at 1-866-763-6481 from 8 a.m. - 6 p.m. ET, Monday to Friday.

Email us at: HeadStart@eclkc.info

 

Puerto Rico Temporary Assistance for Needy Families (TANF)
Administración de Desarrollo Socioeconómicode la Familia: (787) 294-0738
ACF Point of Contact: Shantel Mickens, shantel.mickens@acf.hhs.gov

Virgin Islands

Virgin Islands Child Care
Virgin Islands DHS Child Care and Regulatory Services
(340) 774-0930
(340) 773-1404 (St. Croix)
(340) 774-0001 (St. Thomas)
(340) 776-8484 (St. John)
ACF (Federal) Point of Contact:  Shonda Laurel, shonda.laurel@acf.hhs.gov

 

Virgin Islands Child Support
Paternity and Child Support Division: (340) 775-3070 ext. 4050
ACF (Federal) Point of Contact: Shari Brown Regional Program Manager, Shari.Brown@acf.hhs.gov

 

Virgin Islands Child Welfare
Virgin Islands DHS Division of Children, Youth and Families: (340) 774-4393
ACF (Federal) Point of Contact: Alfonso Nicholas, alfonso.nicholas@acf.hhs.gov

 

Virgin Islands Head Start 
Call us (toll-free) at 1-866-763-6481 from 8 a.m. - 6 p.m. ET, Monday to Friday.
Email us at: HeadStart@eclkc.info

 

Virgin Islands Temporary Assistance for Needy Families (TANF)
Virgin Islands Department of Human Services:
(340) 774-0930 ext. 4373 (St. Thomas & St. Johns)
(340) 773-1919 (St. Croix)
ACF (Federal) Point of Contact: Shantel Mickens, shantel.mickens@acf.hhs.gov