Office of Refugee Resettlement National Call Center

HELP LINE 1 (800) 203-7001 |

Publication Date: June 25, 2015

ORR National Call Center Flyer in English (PDF 390 KB (PDF)) | Centro nacional de atención de llamadas Prospecto en español (PDF 361 KB)

FOR CHILDREN: If you are in immediate danger, call 9-1-1

If you experience any of the following, we are here to help:

  • Nowhere to sleep
  • Someone is forcing you to do something that makes you feel uncomfortable
  • Someone is keeping you away from food, shelter, school, or medicine
  • Trouble feeling safe and happy
  • You are angry or hurting
  • Feeling very sad or unwanted
  • Family problems
  • Kids being mean to you at school
  • Difficulty finding help
  • Difficulty with court
  • Trouble finding your paperwork


Looking for a child coming to the United States? 

  • We will ensure your message gets to the shelter caring for your child

Is your child already home? We can help with

  • Finding resources in your community for education, medical care, emotional support, juvenile justice, substance use, legal support and safety
  • Assistance with child behavioral issues after reunification, including:
    - Kids running away
    - Kids feeling very sad or angry
    - Involvement with drugs or gangs
    - Inappropriate relationships
    - Kids hurting other kids
    - Kids getting into trouble at school
    - Any behavior that worries you
  • Support for you to help strengthen your relationship with your child
  • Assistance making sure your child has access to schools and education
  • Support with family problems or domestic violence
  • Help getting copies of child/immunization records and completing paperwork
  • Assistance finding legal support and understanding court processes
Wallet Card English (PDF 416 KB (PDF)) Si necesita ayuda, llame (PDF 86 KB (PDF))
Wallet Card English Front Wallet Card Español Front
Wallet Card English Back Wallet Card Español Back


Current as of: