View ACF COVID-19 Responses and Resources
The majority of unaccompanied alien children come into ORR custody because they were apprehended by border patrol officers with the Department of Homeland Security (DHS) while trying to enter the United States without legal authorization. DHS (and in rare circumstances other federal agencies) may refer unaccompanied alien children to ORR’s care 24 hours a day, 7 days a week.
ORR has procedures in place to obtain background information on the unaccompanied alien child from the referring Federal agency to assess whether the unaccompanied alien child is a danger to self or others, whether there are any known medical and/or mental health issues, and whether other special concerns or needs are known, and then to designate an available care provider. ORR uses this information to determine an appropriate placement in the least restrictive setting for the unaccompanied alien child.
ORR policies for placing children and youth in its custody into care provider facilities are based on legal requirements as well as child welfare best practices in order to provide a safe environment and place the child in the least restrictive setting appropriate for the child’s needs. ORR may place a child in a shelter facility, foster care or group home (which may be therapeutic), staff-secure or secure care facility, residential treatment center, or other special needs care facility.
There are two types of placement decisions: (1) the initial placement into an ORR care provider facility or setting and (2) transfer placement between ORR care providers. Although the circumstances and procedures for initial placement and transfer vary, ORR applies the same child welfare principles in its decision making process.
The referring Federal agency generally transports the unaccompanied alien child to the ORR care provider.
ORR takes custody of the unaccompanied alien child when the child or youth physically arrives at the designated ORR care provider.
Posted 1/27/15
ORR policies for placing children and youth in its custody into care provider facilities are based on child welfare best practices in order to provide a safe environment and place the child in the least restrictive setting appropriate for the child’s needs. ORR may place a child in a shelter facility, foster care or group home (may be therapeutic), staff secure or secure care facility, residential treatment center, or other special needs care facility.
There are two types of placement decisions: the initial placement into an ORR care provider facility or other setting and transfer placement between ORR care providers. Although the circumstances and procedures for initial placement and transfer vary, ORR applies the same child welfare model to both types of care delivery.
ORR makes every effort to place children and youth within the ORR funded care provider network. However, there may be instances when ORR determines there is no care provider available within the network to provide specialized services needed for special needs cases. In those cases, ORR will consider an alternative placement. An ORR Supervisor and ORR Project Officer must approve these placements.
ORR must approve all transfers and releases while a child or youth is in its custody, except in emergency situations where a care provider may temporarily transfer placement of an unaccompanied alien child. In these emergency situations the care provider must notify ORR of the transfer within 8 hours.
Posted 1/27/15
As mandated by law, ORR places an unaccompanied alien child in the least restrictive setting that is in the best interests of the child.
When making a placement determination or recommendation, ORR and care providers consider the following factors as they pertain to the child or youth:
Posted 1/27/15
Whenever possible, ORR places a child with special needs in a facility serving the general population but that is able to provide services and treatment for special needs. In all instances, ORR strives for a least restrictive setting in the best interests of the child.
For children in the following special situations, ORR gives priority for transitional foster care placements to:
Posted 1/27/15
The safety and well-being of a child or youth is a primary consideration in placement decisions. Issues related to safety include a child or youth being fearful of others, such as specific individuals who would seek to harm or exploit the child (e.g., smugglers, traffickers, drug cartels, or other organized crime groups), and a child or youth who is a material witness or a victim of crime. ORR collaborates with law enforcement officials on the placement of an unaccompanied alien child who has information that may be relevant to a criminal proceeding (e.g., “material witness”).
Posted 1/27/15
ORR has two levels of care for unaccompanied alien children who are assessed to be a danger to themselves or others, have a criminal history, or require close supervision. Staff secure facilities provide a heightened level of staff supervision, increased communication, and services to control problem behavior and prevent escape. Secure facilities are for youth who require the strictest level of supervision. Secure care providers have a secure perimeter, major restraining construction inside the facility, and procedures typically associated with correctional facilities.
ORR may place youth in a staff secure or a secure setting either at initial placement or through a transfer to another facility from the initial placement. ORR provides the youth notice of the reasons for placement in a secure or staff secure facility.
If a child has a severe mental health issue in addition to serious behavioral concerns or criminal/delinquent history warranting placement into a restrictive level of care, ORR may place the youth in a residential treatment center (RTC) or other therapeutic setting. ORR provides the youth notice of the reasons for placement in a RTC or therapeutic setting.
Secure Care Facility
ORR only places an unaccompanied alien child in a secure facility if the child:
In determining whether to place a youth in secure care, ORR considers if the unaccompanied alien child:
Staff Secure Facility
A staff secure facility is a licensed child care facility for UAC who require close supervision, but do not require placement in a secure care provider facility.
In determining whether to place a youth in a staff secure facility, ORR considers if the child:
Revised 10/10/18
ORR does not place a child or youth in secure care solely because he or she may pose a risk of escape from ORR custody. However, ORR may place a child in a staff secure facility solely because he or she poses a risk of escape. In all cases, ORR must assess whether an unaccompanied alien child is an escape risk in order to make an informed placement decision.
Indicators of escape risk include:
Revised 6/12/17
An unaccompanied alien child may be placed in a long term care setting, such as community based foster care or extended care group homes. A child is a candidate for long term care if he or she:
ORR also considers a long term care placement on a case-by-case basis for an unaccompanied alien child who will have a longer stay due to other circumstances.
ORR considers the following when making long term placement decisions:
Unaccompanied alien children who are ineligible for long term placement include:
However, a child or youth with past behavioral or safety concerns but who does not pose a threat to self, others (including the foster family) or the community may be considered for long term foster care after demonstrating safe behavior in a non-secure setting.
Revised 10/15/15
Under most circumstances, ORR places siblings together and unaccompanied alien children who are parents with their children. The following cases would be an exception to family grouping:
In addition to the ones listed above, there are other exceptional circumstances that would prevent unaccompanied alien youth from residing with their children in the same care provider facility. These circumstances include an unaccompanied alien child who is a parent who:
If siblings or children of an unaccompanied alien child must be placed separately, the care provider tries to maintain regular ongoing contact, unless a mental health or child welfare professional deems the contact harmful, or unless the contact is contrary to the wishes of the UAC.
The separation of an unaccompanied alien child from his or her siblings or from his or her child requires prior authorization of ORR.
Posted 1/27/15
Unaccompanied alien children may be referred by Federal agencies to ORR’s care at any time. ORR’s Intakes Team operates 24 hours a day, 7 days a week, year round to accept referrals and find a placement for children and youth within ORR’s network of care providers.
Posted 1/27/15
As a first step, ORR requests background information from the referring Federal agency to assess whether the unaccompanied alien child is a danger to self or others, whether there are any known medical and/or mental health issues, and whether other special concerns or needs are known. ORR uses this information to determine an appropriate placement for the child or youth in the least restrictive setting.
ORR requests the following information from the referring agency:
Posted 1/27/15
The ORR/Intakes Team identifies appropriate and available bed space at a care provider, the ORR funded facility or other setting that provides care for the child, and contacts the care provider to confirm availability. ORR attempts to identify and designate a placement for the unaccompanied alien child within 24 hours of the initial referral whenever possible.
In cases where a child or youth may present a danger to self or others, ORR staff use a standardized checklist (the “Intakes Placement Checklist”) to input all available information on the unaccompanied alien child’s history and condition.
The ORR/Intakes Team uses the Intakes Placement Checklist if the unaccompanied alien child has:
Based on the responses, the Intakes Team member recommends a level of care for the unaccompanied alien child. The ORR/Intakes Team reviews the Intakes Placement Checklist with an ORR/FFS Supervisor. The ORR/FFS Supervisor makes a final placement decision on the level of care, and the Intakes Team designates the unaccompanied alien child’s placement.
For placement of an alien unaccompanied alien child with medical or mental health issues, the ORR/Intakes Team consults with the ORR/FFS, the ORR/Medical Services Team, or an ORR Supervisor on the placement. As discussed in Section 1.4.6 Residential Treatment Center Placement, a UAC with serious mental health issues may only be placed into a Residential Treatment Center (RTC) if the youth is determined to be a danger to self or others by a licensed psychologist or psychiatrist.
Revised 10/10/18
After ORR requests a placement in a particular facility, the care provider may only deny ORR’s request for placement based on the following reasons:
ORR may follow up with a facility about a placement denial, if needed, to find a solution to the reason for the denial.
Posted 1/27/15
The referring Federal agency generally transports the unaccompanied alien child to the ORR care provider. ORR takes custody of the unaccompanied alien child when the child physically arrives at the designated ORR care provider.
Upon arrival, the care provider requests from the referring Federal agency the unaccompanied alien child’s prescriptions and medications, as applicable; personal belongings, and any necessary Department of Homeland Security (DHS) or other Federal agency documentation.
If exceptional circumstances prevent the referring Federal agency from providing complete documentation, the care provider may not deny or delay admitting the child or youth.
If a care provider receives a child or youth with special concerns that were not reported in the referral, the care provider must contact ORR immediately.
Posted 1/27/15
Historically, ORR has experienced periods when DHS apprehends a significantly greater number of unaccompanied alien children than at other times of the year. These periodic intervals are called an “influx.” In addition to an influx, a natural disaster or other emergency may prevent the prompt (within 24 hours), initial placement of unaccompanied alien children in care provider facilities.
ORR has procedures in place to make sure that care providers are available to accommodate these influx intervals and make initial placements as quickly as possible while successfully providing the range of services that ORR requires for every unaccompanied alien child.
ORR annually reviews its contingency plans based on the actual and anticipated number of unaccompanied alien children referrals to monitor available resources in light of expected needs.
For more information, see 1.7 Placement and Operations During an Influx.
Revised 5/5/16
Because an unaccompanied alien child’s placement needs can change, the care provider conducts ongoing assessments of his or her needs throughout the child or youth’s stay in ORR custody. Care providers also take into consideration information from the referring Federal entity, child assessment tools, interviews, location of the child’s sponsor or family in the U.S., records from local, State, and Federal agencies, and information from stakeholders, including the child’s legal service provider, attorney of record or Child Advocate, as applicable, when making transfer recommendations.
If an alternate placement would better meet the child’s individual needs, care providers must promptly make transfer recommendations—within 3 days of identifying the need for a transfer for routine transfers and immediately in urgent situations.
The Case Coordinator identifies the most appropriate care provider based upon the individual’s needs and the bed capacity within the ORR network.
Once the Federal Field Specialist approves a transfer request, the referring and receiving care providers coordinate logistics, including the transfer date (generally within 3 days). The referring care provider notifies all designated stakeholders of the transfer (for example, the child’s attorney).
Revised 4/22/16
Care providers must make every effort to place and keep children and youth in a least restrictive setting. For children who are initially placed in a least restrictive setting, care providers must provide support services and effective interventions, when appropriate, to help keep a child in the setting.
If a child or youth is placed in a restrictive setting, care providers provide services to facilitate the unaccompanied alien child’s successful transfer to a less restrictive setting to allow the child to move when he or she is ready.
Posted 1/27/15
At the time of referral, the ORR/Intakes Team in collaboration with an ORR/FFS Supervisor uses a standardized Intakes Placement Checklist to determine the initial placement of an unaccompanied alien child with a juvenile or criminal background, violent offenses, serious behavioral concerns, and/or potential for escape. See 1.3.2. ORR Placement Designation.
At least every 30 days, the care provider staff, in collaboration with the Case Coordinator and the ORR/FFS, reviews the placement of a UAC into a secure, staff secure, or RTC facility to determine whether a new level of care is more appropriate. The ORR/FFS may allow the review to take place earlier than 30 days, particularly if new information indicates an alternative placement is more appropriate. The care provider staff documents the basis for continued placement in a secure staff secure, or RTC facility in the UAC’s case file and provides the information to the youth’s attorney of record, legal service provider, or Child Advocate, on demand. The FFS consults with Supervisory ORR staff for UAC who have resided in a secure or RTC care facility for over 90 days. The FFS consults with Supervisory ORR staff regarding the placement every 30 days thereafter until the UAC is stepped down or discharged. A UAC may only remain in a RTC placement if a licensed psychiatrist or psychologist has determined that they are a danger to themselves or others. See 1.4.6. Residential Treatment Center Placements.
An unaccompanied alien child does not require a review of a secure, staff secure, or RTC placement if he or she is in custody for less than one month from the date of the initial placement designation to the date of his/her 18th birthday. Children and youth who are in ORR care less than 30 days do not require a review of their placement.
Step-ups and Step-downs
Step-ups and step-downs refer to the transfers within the ORR network of care to a more restrictive level of care or to a less restrictive level of care, respectively.
Step-ups may occur when a more restrictive level of care is needed for the safety of the UAC or others. The care provider Case Manager, Case Coordinator and ORR/FFS staff the case to determine whether the UAC’s behavior, criminal history, or self-disclosures require placement in a more restrictive environment, using the factors identified in section 1.2.4.
If a UAC self-discloses criminal or violent history to other UAC or to care provider staff, ORR investigates the veracity of the claim with the assistance of the care provider. ORR may contact federal, state and local law enforcement to determine the veracity of the self-disclosed criminal history and request assistance in contacting foreign law enforcement agencies where alleged crimes or incidents took place outside of the United States. ORR may also work with mental health professionals and other specialists as appropriate to determine whether the UAC’s claims are credible.
Step-downs may occur when ORR, in its discretion, determines the UAC no longer poses a danger to himself or others, or no longer presents an escape risk (for staff secure step downs only). ORR also takes into consideration the immigration judge’s decision in a bond hearing about the youth’s level of danger when assessing the youth’s placement and conditions of placement. See, 2.9. Bond Hearings for Unaccompanied Alien Children. In making a step-down decision, ORR considers criteria identified in making a secure placement and takes into consideration any mitigating factors based on an assessment of the UAC’s current functioning and behavior, previous conduct, self-disclosures, and criminal/delinquent history. The care provider documents the underlying assessment used to make this determination in the UAC’s case file.
UAC determined to have sexual predatory behavior may not be stepped down below staff secure unless the ORR/FFS and the receiving care provider can document specific steps to protect other UAC, staff, and the community.
If the care provider and ORR/FFS determine that a new level of care is appropriate, the care provider must use the ORR process for transferring the youth to another care provider. The care provider must notify within a reasonable period of time DHS, the youth’s attorney of record, legal service provider, and/or Child Advocate and, if applicable, apply for a change of address or change of venue for a timely and safe transport.
The care provider documents the basis for stepping up or stepping down a UAC into or from a secure or staff secure care provider in the UAC’s case file and provides the information to the youth’s attorney of record, legal service provider, or Child Advocate, on demand. When a UAC is stepped up to a more restrictive setting (secure, staff-secure or RTC facility), he/she is provided with a Notice of Placement in Restrictive Setting in a language that he/she understands within a reasonable time either before or after ORR’s placement decision.
Revised 10/10/18
In some cases, unaccompanied alien children stay in ORR custody for 4 months or more. ORR considers a stay of 4 months or longer to be an “extended stay” case. Extended stay cases generally occur due to the following combination of factors:
If there is an indication that an unaccompanied alien child may fall into this extended stay category, the care provider makes a recommendation to ORR regarding long term care placement. Care providers try to minimize the number of transfers for a child or youth in order to facilitate continuity of relationships with caregivers.
Care providers continue to assess a child or youth placed in long term care to ensure that best efforts are being made to move the unaccompanied alien child toward release from ORR custody into a more permanent arrangement.
Posted 1/27/15
Foster care providers must ensure that each child is placed in a licensed foster home and consider the child’s cultural and linguistic needs when making placements.
Prior to a transfer to long term foster care, the care providers must notify all stakeholders. Of particular importance, the long term foster care provider informs the legal service providers from the referring placement as well as those in the receiving placement to ensure arrangements are made for legal services, including representation, for the child in the new jurisdiction.
Notifications to stakeholders are required of any transfer in the ORR care provider network.
Posted 1/27/15
Group transfers may occur because of changes in a care provider’s bed capacity, through changes in program requirements that would eliminate a care provider from the list of approved facilities, or through an emergency event or natural disaster. ORR tries to minimize the number of transfers resulting from bed capacity limitations. ORR considers the circumstances of the individual unaccompanied alien child’s case, including the progress of the sponsorship effort and the status of the legal case, when identifying children and youth for group transfers.
Revised 4/22/16
Care providers request a transfer to an RTC for an unaccompanied alien child who has a psychiatric or psychological issue that cannot be addressed in an outpatient setting.
A UAC may only be placed into an RTC if the youth is determined to be a danger to self or others by a licensed psychologist or psychiatrist. In assessing dangerousness, ORR uses the criteria for secure placement in section 1.2.4. In addition, ORR will consider a transfer to an RTC only if a licensed psychologist or psychiatrist has determined the following:
Revised 10/10/18
After 30 days of placement in a secure or RTC facility, UAC may request the ORR Director, or the Director’s designee, to reconsider their placement. The ORR Director, or designee, may deny the request, remand the request to the ORR/FFS for further consideration, or approve the request and order the youth transferred to a staff secure or other care provider facility.
Posted 6/12/17
Individuals looking for an unaccompanied alien child who may be in ORR custody may contact the ORR National Call Center, at 1 (800) 203-7001, and leave a message that includes the unaccompanied alien child’s information, caller’s name, contact information, and relationship to the child or youth.(This hotline is operated by an ORR grantee.)
Revised 9/06/16
The ORR National Call Center staff reviews the information to see if the unaccompanied alien child is currently in ORR custody. The call center staff contacts the caller and notifies him or her whether or not the child or youth is in ORR custody, taking safety issues into consideration, as described below.
If the unaccompanied alien child is in ORR custody, the call center staff does not provide information to the caller regarding where the child or youth is located or with which care provider until communication is deemed safe and appropriate.
The steps in the process include:
Posted 1/27/15
The Trafficking Victims Protection Reauthorization Act of 2008 (TVPRA) instructs HHS to devise age determination procedures for individuals without lawful immigration status in consultation with the U.S. Department of Homeland Security (DHS). To carry out the TVPRA provision, HHS and DHS worked jointly to develop the age determination policies and procedures in this section.
Typically, DHS is the agency that apprehends individuals without lawful immigration status, including unaccompanied alien children (UAC), while HHS is the agency responsible for the care and custody of UAC transferred to its care. HHS authority to provide care and custody applies only to individuals who have not attained 18 years of age.
Each agency acknowledges the challenges in determining the age of individuals in custody. These challenges include, but are not limited to:
The TVPRA requires the age determination procedures, at a minimum, to take into account multiple forms of evidence. Accordingly, under these procedures, each case must be evaluated carefully based on the totality of all available evidence, including the statement of the individual in question.
Revised 8/31/15
HHS may make age determinations of UAC when they are in HHS custody on a reasonable suspicion that a child in HHS custody is 18 years or older.
In the event there is conflicting evidence regarding the age of an unaccompanied alien child in HHS custody, the HHS funded care provider case worker shall immediately notify the HHS Federal Field Specialist (FFS). The FFS will make the age determination based on his/her review of the multiple forms of evidence collected by the care provider. Until the age determination is made, the unaccompanied alien child is entitled to all services provided to UAC in HHS care and custody.
There may be occasions when an unaccompanied alien child's age is questioned at the time of admission to an HHS funded care provider facility during the intakes process. In those cases, the case manager does not complete the intakes process, but consults with the HHS FFS to make the age determination.
Revised 8/31/15
Case managers should seek the following as evidence when conducting age determinations. Information from each category is not required.
Documentation:
Statements by individuals (including the unaccompanied alien child) determined to have personal knowledge of the unaccompanied alien child's age, and who HHS concludes can credibly attest to the age of the unaccompanied alien child:
Medical Age Assessments:
Medical Age Assessments include both the use of imaging technology, such as radiography, and physical examinations. Regarding these assessments:
ORR Response to Medical Age Assessments:
At any time, an unaccompanied alien child in ORR care or his/her designated legal representative may present new information or evidence that he/she is 18 or older for re-evaluation of an age determination. New information will be reviewed and evaluated by the FFS and, if necessary, the FFS Supervisor, in a timely manner and shared with the DRO FOJC to determine if the current placement is appropriate. If the new information or evidence indicates that an individual who is presumed to be an unaccompanied alien child is actually an adult, then HHS will coordinate with the assigned FOJC to immediately transfer the individual to an adult DRO facility.
Revised 7/05/16
1.7 Placement and Operations During an Influx [REPEALED]
Policies related to influx care facilities are found at Section 7 of this Policy Guide
1.7.1 Activation of HPCs[REPEALED]
1.7.2 Placement into HPCs [REPEALED]
1.7.3 Placement into Influx Care Facilities [REPEALED]
1.7.4 Admission and Orientation for HPCs and Influx Care Facilities [REPEALED]
1.7.5 Medical Services [REPEALED]
1.7.6 HPC and Influx Care Facility Services [REPEALED]
1.7.7 Transportation During Influx [REPEALED]
1.7.8 Federal Staffing Plan [REPEALED]
Footnotes
1. Other circumstances which would result in a longer stay, such as the child’s country of origin is in a state of emergency, indicating that the child will likely not be repatriated for an extended period of time.