USCIS and SSA Temporary Office Closures

Dear Grantees, Partners, and Stakeholders:

RE: USCIS and SSA Temporary Office Closures

On March 18, the Office on Trafficking in Persons (OTIP) received notice from U.S. Citizenship and Immigration Services (USCIS) that field offices, asylum offices, and Application Support Centers will not provide in‑person services until April 1 at the earliest.  This includes interviews, naturalization ceremonies, and biometric collection appointments.  However, they will continue to provide emergency services during this time.  Please see their full message for more information.

On March 17, the Social Security Administration (SSA) announced that all SSA field offices will be closed to the public until further notice starting March 17.  SSA is sharing phone numbers for field offices with the public so that SSA employees can provide critical services via telephone at the local level. Please check the SSA’s online field office locator to learn how to contact your local office directly, and please see their full press release for more information.

On March 17, OTIP received notice that some benefit-issuing agencies are temporarily closed.  Some states are implementing remote eligibility determination procedures for benefit-issuing agencies.

OTIP recognizes that these temporary closures may affect survivors of human trafficking, including those seeking or having received HHS Certification and Eligibility Letters.  We are coordinating with USCIS, SSA, and benefit-issuing agencies to gain further clarity for our grantees, partners, and stakeholders.  In the meantime, please be in touch with your OTIP point of contact if you have any questions or urgent matters needing attention.

Thank you,

Katherine Chon
Director, Office on Trafficking in Persons
Administration for Children and Families
U.S. Department of Health and Human Services

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