eTerm Process Overview

Electronic Termination (eTerm) allows employers to report employee terminations online. Registered employers provide information about employee terminations (or that an individual has never worked for them) either by uploading a file or entering information in the online eTerm application.

How Employers Can Participate

• Register on the OCSS Child Support Portal for Employers  as a new user.
• After registering successfully, contact the Employer Services Team at employerportal@acf.hhs.gov for a brief demonstration of the application.

Employer:

• Provides notification that the person is no longer or was never employed by the employer
• Receives an acknowledgment indicating whether the file was successfully uploaded to the Child Support Portal
• Views report files, which are available for download for 60 days.

eTerm Application:

• Generates notification of the termination to the state either through an e-IWO file (if the state participates with e-IWO) or
• Sends an email notification of the termination to the appropriate state child support agency.

See State Participation Status.